• Archived

Very slow loading website "Pubmed Central"

Pubmed Central (https://www.ncbi.nlm.nih.gov/pmc/) is a commonly used website for literature reading in life sicences research. I found that it takes a lot of time to lo… (மேலும் படிக்க)

Pubmed Central (https://www.ncbi.nlm.nih.gov/pmc/) is a commonly used website for literature reading in life sicences research. I found that it takes a lot of time to load the PMC web page, and even worse to access an aricle in it, always more than 10 seconds (for example, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1234567/). These pages access smoothly in other browsers on my computer (MacBook Pro with M1, macOS Sonoma 14.0). I've tried the troubleshoot mode, and clearing all the cookies and cache, but it just doesn't work.

Hoping to get some useful feedback on this!

Asked by sabiaceae 7 மாதங்களுக்கு முன்பு

Last reply by sabiaceae 2 மாதங்களுக்கு முன்பு

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PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (மேலும் படிக்க)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 7 மாதங்களுக்கு முன்பு

Answered by RIPPER 7 மாதங்களுக்கு முன்பு

Constant requests to update my Firefox

I use 118.0.2 (64-bit) because I do not like the newer versions, but every time I open it I have to decline two consecutive Firefox popups urging me to upgrade to the new… (மேலும் படிக்க)

I use 118.0.2 (64-bit) because I do not like the newer versions, but every time I open it I have to decline two consecutive Firefox popups urging me to upgrade to the newest version. Since I open Firefox dozens of times a day, these constant popups are driving me crazy. How can I stop them? Thanks.

Asked by Peter Ray 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

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Tabs not switching until windows are resized

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like rest… (மேலும் படிக்க)

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like restore/maximise the window. I can still interact with the page itself, but whether using the mouse or keyboard shortcuts, changing, opening, or closing tabs, or even typing in the navigation bar, won't do anything until I resize the window again. I haven't been able to figure out any pattern to when this state triggers, but after it does, it doesn't clear up without closing and reopening the browser. I have recorded a video showing this behavior but I am unable to upload it here, and still images would not properly convey the issue.

Asked by rubegoldbergguy 7 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

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  • Archived

Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (மேலும் படிக்க)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 8 மாதங்களுக்கு முன்பு

Answered by George 8 மாதங்களுக்கு முன்பு

  • Archived

Time to say goodbye?

I have used Firefox since forever, was a Netscape user in the past But for about 3 months Firefox simply is no good anymore\ It is more and more sites I can not access … (மேலும் படிக்க)

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Asked by Marcelo 7 மாதங்களுக்கு முன்பு

Last reply by pamclark1 5 மாதங்களுக்கு முன்பு

  • Archived

firefox homepage is black

the main homepage is just black, everything else works fine like I can open up any other webpage and it works fine.

Asked by Arnav Satpathy 8 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

  • Archived

YouTube needs ages to load the sites itself and the thumbnails.

Hello! I have the problem that every of my most visited sites are loading normal fast except for YouTube. YouTube needs about 2 to 3 seconds to load the site itself and… (மேலும் படிக்க)

Hello!

I have the problem that every of my most visited sites are loading normal fast except for YouTube.

YouTube needs about 2 to 3 seconds to load the site itself and the thumbnails like "lagging" pictures which are rendering real slow while my other most visited sites like Twitch, Reddit or Twitter are loading in about 1 second or less. (i have installed the "Page Load Time" addon to check that).

I have only installed uBlock and nothing else.

Asked by max.matter01 7 மாதங்களுக்கு முன்பு

Last reply by mcnoodle17 6 மாதங்களுக்கு முன்பு

  • Archived

Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (மேலும் படிக்க)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by redcoffee 7 மாதங்களுக்கு முன்பு

Last reply by redcoffee 7 மாதங்களுக்கு முன்பு

  • Archived

Random cookies are being stored in firefox

I have strict tracking protection turned and and i have a rule set for both https and http for bing, yahoo, and some other sites, and no matter how many times i delete th… (மேலும் படிக்க)

I have strict tracking protection turned and and i have a rule set for both https and http for bing, yahoo, and some other sites, and no matter how many times i delete their cookies from the settings menu they keep coming back and i have no idea why. I dont see a logical reasons why my extensions would be doing that

Asked by NastyFlytrap 8 மாதங்களுக்கு முன்பு

Last reply by NastyFlytrap 8 மாதங்களுக்கு முன்பு

  • Archived

When viewing a PDF file in Firefox, I am unable to download or otherwise save the file to my Mac or iCloud folder

How to I save the PDF file i'm viewing? I can be reached at [removed phone# from public support forum].

Asked by ldweed424 6 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 6 மாதங்களுக்கு முன்பு

  • Archived

firefox account pass

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming fol… (மேலும் படிக்க)

i forgot my password and I don't want to lose my data when I change my password. This would have been fine for me if I hadn't accidentally deleted the entire Roaming folder with the history cache and extensions, but what happened was this. Is there any way I can get the password without losing all the data?

Asked by Вестерн Диджитал 8 மாதங்களுக்கு முன்பு

Last reply by cor-el 8 மாதங்களுக்கு முன்பு

  • Archived

Firefox account forever sends email to DELETED email address!

Steps to reproduce: 1. Create a Firefox account with email1. 2. Add a secondary email2. 3. Make email2 primary. 4. Delete email1. Expected behavior: no trace of email1. … (மேலும் படிக்க)

Steps to reproduce: 1. Create a Firefox account with email1. 2. Add a secondary email2. 3. Make email2 primary. 4. Delete email1.

Expected behavior: no trace of email1.

Actual behavior: when you try to log on to firefox account with email1, it remembers this, and says to enter the primary email to log in. a la https://support.mozilla.org/en-US/questions/1388872

When firefox emails me that firefox accounts are becoming mozilla accounts, they email the DELETED email1! This is incredibly frustrating!

Asked by pontaf 7 மாதங்களுக்கு முன்பு

Last reply by pontaf 7 மாதங்களுக்கு முன்பு

  • Archived

WidevineCdm plugin

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing… (மேலும் படிக்க)

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing helps. Is anyone else having this issue?

Asked by Lauren Daniels 8 மாதங்களுக்கு முன்பு

Last reply by cor-el 8 மாதங்களுக்கு முன்பு

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  • Archived

userChrome.css not working

System Info: 1. Windows 10 Home 22H2 (as of writing) 2. Firefox 118.0.2 (as of writing) I'm trying to make the simple change of moving the location of the 'find in page'… (மேலும் படிக்க)

System Info: 1. Windows 10 Home 22H2 (as of writing) 2. Firefox 118.0.2 (as of writing)

I'm trying to make the simple change of moving the location of the 'find in page' bar from the bottom to the top and I recently discovered that using userChrome.css was the way to do it. I followed this tutorial in the following link, https://www.userchrome.org/how-create-userchrome-css.html, making sure to put the "chrome" folder in the right location C:\Users\myName\AppData\Roaming\Mozilla\Firefox\Profiles\sfytm5xk.default-release, switching the toolkit.legacyUserProfileCustomizations.stylesheets to true, entering the code snippet into the userChrome.css using VSCode, and restarting the browser for the changes to take effect.

After the first restart, I found that the 'find in page' bar was still at the bottom and nothing had changed. I restarted the browser about 10 more times and nothing changed still. I looked through the Mozilla Support forums, r/FirefoxCSS and r/Firefox subreddits for an answer and came across a few posts with similar problems, tried their recommended solutions such as downloading the userChrome.css file from the website tutorial, double-checking that File Explorer would show file extensions when creating or renaming files, or even restarting my computer and yet none have worked.

I have no idea what's wrong so feel free to share what you think the problem might be and possible solutions in the replies.

Asked by simonaghedo 7 மாதங்களுக்கு முன்பு

Answered by cor-el 7 மாதங்களுக்கு முன்பு

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  • Archived

Delete an account with a lot of personal infomation on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (மேலும் படிக்க)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 7 மாதங்களுக்கு முன்பு

Answered by James 7 மாதங்களுக்கு முன்பு

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  • Archived

Problem Composing New Email--Yahoo Mail in Firefox Browser

I use Yahoo mail from my Firefox browser (mail.yahoo.com). Today Firefox won't let me begin a new email. I click the "compose" button, which should open a new blank ema… (மேலும் படிக்க)

I use Yahoo mail from my Firefox browser (mail.yahoo.com). Today Firefox won't let me begin a new email. I click the "compose" button, which should open a new blank email, but nothing happens. I tried in Safari and I can do it there. Please advise and thanks for your help.

Asked by jimhyden 7 மாதங்களுக்கு முன்பு

Answered by zeroknight 7 மாதங்களுக்கு முன்பு

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  • Archived

"Trust This Device" not working on FF

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, lik… (மேலும் படிக்க)

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, like when signing in to a google account. It works on Chrome but not FF.

This may be related: sometimes the page displayed on FF doesn't function as it should. Example: I was using Quickbooks online and when I clicked the HELP button nothing happened. I thought it was an Intuit problem until I used Chrome and found the HELP button worked.

thanks

Asked by tkaufman1 7 மாதங்களுக்கு முன்பு

Answered by cor-el 7 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Youtube playlist videos won't play continuously after 2-3 video

Hello, everyone. 4-5 days ago, I've noticed weird YouTube playlist behavior. When I start playlist and switch to a different tab (or minimize browser) first video will … (மேலும் படிக்க)

Hello, everyone.

4-5 days ago, I've noticed weird YouTube playlist behavior. When I start playlist and switch to a different tab (or minimize browser) first video will play normally and it will autoplay the next one. But after finishing playing 2d video (3d in some cases) video will just stop at the end of playbar and not autoplay the next one in playlist. Playlist for example: https://www.youtube.com/watch?v=giUY_pEKTzY&list=OLAK5uy_nKmglmCCbx14WeFyH8e7YGYcL5skYwnp0&index=1

It's rather easy to replicate, I can record desktop video if needed.

Expected behavior: I can start YouTube playlist playing and switch to a different tab or minimize browser and playlist will only stop after playing last video in said playlist (unless "Loop playlist" option is enabled).

What I've tried to do so far: 1) Googling: I only was able to find old thread and the culprit was extension: https://support.mozilla.org/en-US/questions/952608 2) Disabling Extensions and confirming issue in Troubleshoot Mode: Did not help 3) Clear cache & cookies for YouTube: Did not help 4) "Allow Audio and Video" autoplay for YouTube: Did not help 5) Confirming issue in another browser: Works as intended in Opera 6) Checking about:config: I'm not that savvy with Firefox config to understand what may cause an issue. Tried to change media.block-autoplay-until-in-foreground to False. Did not help, rolled it back to True.

What I have noticed: 1) Firefox recent update: 118.0.2 October 10, 2023: Correlates when I started experiencing this issue. 2) YouTube playlists plays next video continuously just fine if I don't minimize browser or switch to a different tab. 3) There is a Firefox extension that does exactly what I don't want in my experience: https://addons.mozilla.org/en-US/firefox/addon/no-playlist-autoplay-for-yt/ I installed it just to check. And yes, it does what expected and it is similar to what I'm experiencing. Although it stops playlist after finishing first video, my issues go into the affect after playing first video. (Deleted it after testing)

Before posting I've tried a few different things and here where things gets extremely weird: 1) It works just fine in Firefox if I log out from my YouTube account: (Incognito/Main tab) Do not work if I'm logged in, even in Incognito. However... 2) It works just fine in Opera if I'm logged in my YouTube account. 3) It works just fine if I open playlist in mini-player. (Current workaround)

After all that weirdness I attempted to Clear cache & cookies for YouTube and it did not help once again.

P.S. Yes, I use YouTube as a music player. :)

Asked by ArgulKit 8 மாதங்களுக்கு முன்பு

Answered by ArgulKit 7 மாதங்களுக்கு முன்பு