• Archived

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (மேலும் படிக்க)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 9 மாதங்களுக்கு முன்பு

  • Archived

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (மேலும் படிக்க)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 9 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 9 மாதங்களுக்கு முன்பு

  • Archived

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (மேலும் படிக்க)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 9 மாதங்களுக்கு முன்பு

  • Archived

Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (மேலும் படிக்க)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 10 மாதங்களுக்கு முன்பு

Last reply by zeroknight 7 மாதங்களுக்கு முன்பு

  • Archived

Hyatt.com

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They ne… (மேலும் படிக்க)

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.


Fix your browser.

Asked by TheJoeGreene 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 9 மாதங்களுக்கு முன்பு

  • Archived

Tab foregrounds become gray for NYTimes pages

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background c… (மேலும் படிக்க)

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background color is a similar gray, so the tab symbol for the NYTimes (beginning with an ornate letter T) cannot be distinguished from the background. The NYTimes tab foreground color used to remain black.

For an example, go to https://www.nytimes.com/. The tab foreground colors for some NYTimes pages remain black; for example, go to https://help.nytimes.com/hc/en-us. I think this tab foreground color change began recently, less than a month ago. This problem does not occur for web sites other than the NYTimes. Restarting my computer does not help. This tab color problem does not occur in Edge or Chrome.

Thanks for any info

Asked by NotFred3 10 மாதங்களுக்கு முன்பு

Last reply by cor-el 10 மாதங்களுக்கு முன்பு

  • Archived

Why did Mozilla FORCE install google on firefox114.0.1?

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and delete… (மேலும் படிக்க)

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Asked by henryjames6 10 மாதங்களுக்கு முன்பு

Last reply by peterachutha 7 மாதங்களுக்கு முன்பு

  • Archived

Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (மேலும் படிக்க)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 9 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 9 மாதங்களுக்கு முன்பு

  • Archived

Setting Printer Potrait or Landscape

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently f… (மேலும் படிக்க)

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

Asked by purchase.job22 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 5 மாதங்களுக்கு முன்பு

  • Archived

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (மேலும் படிக்க)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 10 மாதங்களுக்கு முன்பு

Last reply by Kiki 2 மாதங்களுக்கு முன்பு

  • Archived

Firefox crashes after selecting a file to send - STATUS_CALLBACK_RETURNED_LANG

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to se… (மேலும் படிக்க)

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to send a file on, click "browse", choose file and... crash to desktop.

Checking the about:crashes page and uploading the crash (that works...) gives the error: STATUS_CALLBACK_RETURNED_LANG

I had issues with Firefox and Mapped Networked Drives in Windows before. So, I thought... save my stuff (no issues...) then reboot windows. Rebooting seems to fix a lot of stuff after all. But not here.

I reconnected my 3 drives (to the same NAS), opened Firefox, which takes a while to show a single page, go to sendspace.com and choose a file to upload from my NAS. Crash.

I disconnect my drives (all 3 of them), try send a file and... succesfully queued for upload.

What the heck? 99.5% of my files are on my NAS!

Here are the status reports to all the crash reports I sent to Mozilla: https://crash-stats.mozilla.org/report/index/f90da30b-a25e-46ef-b4f3-c62830230702 https://crash-stats.mozilla.org/report/index/89bd85e9-0136-463e-b215-50eac0230702 https://crash-stats.mozilla.org/report/index/f568fda8-95e1-47a8-9605-c92b00230702 https://crash-stats.mozilla.org/report/index/770ec31d-9c2f-4140-be5b-03d270230702 https://crash-stats.mozilla.org/report/index/929b552f-f0f6-4277-892b-7d8fd0230702 https://crash-stats.mozilla.org/report/index/05b5b342-2cbe-4f64-a746-4e8400230702 https://crash-stats.mozilla.org/report/index/b3f60991-3f92-49a4-8812-2c9d00230702 https://crash-stats.mozilla.org/report/index/6eae55d5-a4ae-419d-b97a-55a5d0230702 https://crash-stats.mozilla.org/report/index/783ca68e-be22-4893-a55e-070e60230702

A reminder: Troubleshooting mode does NOT fix my issues.

AMD Ryzen 5900X Gigabyte X570 Aorus Master 64GB of DDR4 @ 3600 CL16 2TB Sabrent Rocket 4 Plus Asus XG-C100C 10Gbit Synology DS1821+ (4×10TB with 1 redundancy drive)

Asked by Wolf-of-Spirit 10 மாதங்களுக்கு முன்பு

Last reply by Medhasree Suram 10 மாதங்களுக்கு முன்பு

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (மேலும் படிக்க)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 9 மாதங்களுக்கு முன்பு

  • Archived

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (மேலும் படிக்க)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 9 மாதங்களுக்கு முன்பு

  • Archived

Sync doesn't work

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For … (மேலும் படிக்க)

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

Asked by adamlunger1 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மாதங்களுக்கு முன்பு

  • Archived

Need help diagnosing what extension is adding text to forum posts

Title, I'm unable to figure out what extensions is adding text to my forum post, searching the id yields no results.

Asked by noire.chan 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மாதங்களுக்கு முன்பு

  • Archived

change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (மேலும் படிக்க)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

Asked by wiltonking 10 மாதங்களுக்கு முன்பு

Last reply by James 10 மாதங்களுக்கு முன்பு

  • Archived

Dark Mode: Total fail? (see text)

Greetings: I want to have Dark Mode on everything. Thus also, yes, Firefox. This site, for instance, is "Light Mode", which is addressed by someone else. The response w… (மேலும் படிக்க)

Greetings:

I want to have Dark Mode on everything. Thus also, yes, Firefox.

This site, for instance, is "Light Mode", which is addressed by someone else. The response was: "Hi Dennis, this support site does not have a dark mode. Sorry. Add-ons are not allowed to inject scripts into certain Mozilla sites because this would give them elevated privileges to access certain internal information hidden from normal websites and add-ons. So let's focus on other sites, since I assume you don't really use this one very often."

This support has no dark mode? UNFORGIVABLE! I mean, seriously: You offer in Firefox a "Dark Mode" which hardly works, seeing most websites coming up "Light Mode". Then NOT allowing a script which would make this side become Dark Mode, is not unforgivable ... it is downright wrong! I mean, why am I not allowed to see this site in Dark Mode, as this bright white is hurting my sight? This is darn user unfriendly, and breaches our customisation rights.

It is not that we turn it into an illegal style, like some porn style for instance. We just want it DARK. How wrong can that be?

More, what is the logic in offering it, but then to deprive us in this by you (Mozilla, not the users) revoking Dark Mode TOTALLY. EITHER you (Mozilla) gives us Dark Mode, and TOTALLY, EVERYWHERE, or remove it. Since this dualistic mindset, having severe Asperger's and ADHD, is something in which my brain conflicts. It is either All, or nothing. Not this half baked cookie you give us. Contradictions are a bad thing for us, we need clarity, and this ... just ain't clear. Is it yes or no? Can't be both.

Please make up your mind?


To the users responding, I thank you for the help you offer. Sadly, you often encounter issues that are not in your control, such as this one. Maybe we all should make a stand together, and ask Mozilla to het their heads out of the sand, for a second, to address the issues you users can't fix? Merely thinking out loud.

Is there a way to ENFORCE Dark Mode as setting to all websites, please? Tried several addons, but those all were equally half baked (not really, the damn website owners refuse the option of Dark Mode, for whatever reason, and like here, this light-blasting menace of a site which gives me a spectacular migraine, block addons from functioning. It had come so far, we are not even masters any more of our own damn health!!!

So, if you have a good alternative (I tried Dark Reader, Dark Mode, BlackOut and a few others, none truly seem to black all sites out ...)?

Thank you. Ben

Asked by dtm_samurai@hotmail.com 10 மாதங்களுக்கு முன்பு

Last reply by Terry 10 மாதங்களுக்கு முன்பு

  • Archived

How do you remove address bar suggestions, specifically that appear *before* you start typing something?

I found that you can hold shift+delete, or hover over *search* suggestions and click the "..." to remove suggestions, but for the list of suggestions that appear when you… (மேலும் படிக்க)

I found that you can hold shift+delete, or hover over *search* suggestions and click the "..." to remove suggestions, but for the list of suggestions that appear when you simply click on the address bar to make it active, neither of these work and there doesn't seem to be anywhere in the settings that allow you to manually remove items from this list. There was a website that I visited very frequently over the last 1-2 years, that I do not need to visit pretty much ever again, it's at the very top of the suggestions every time I click the address bar even though I haven't visitted the website in months. There are other websites in there that I don't want, even if I do still visit them, I don't necessarily want or need them to be suggested. The only way I have found is to go into my history, search the domain name, and delete all traces of the website from my all-time history. This worked for the first website I mentioned, but I don't want to have to delete my history for each website I don't want in my suggestions. Long-term history can be extremely useful. Plus it's just a super janky way of doing something very basic that should be as simple as "Right click > Delete suggestion", especially as that already exists for search suggestions. Is there an obscure or hidden way of doing this that I may be missing?

When I found the shift+del method and the "..." method I spent a good 10 minutes not understanding why it wasn't working, thinking my FF was outdated as apparently these were added in version 113, but I am on 114 so that didn't make sense. It was only after a while that I discovered that search suggestions are apparently handled separately from the default suggestions shown when you simply click on the address bar. This doesn't seem all that streamlined, so I guess as a bonus feature suggestion: make it so that the same method applies to both types of suggestions? I assume feature suggestions don't go here so I might make an actual suggestion later...

Thanks.

Asked by deorgegowns 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மாதங்களுக்கு முன்பு

  • Archived

how delete websites from opening page

Iwant to delete no lonber used websites from list offered when I open firefox. How can do tha t.

Asked by wesvietzke 10 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மாதங்களுக்கு முன்பு