• தீர்வுற்றது

I cannot access the programs that I wish to use! I don't appear to be able to pen Facebook or Firefox Browser

Since buying a new PC I have found myself unable to utilise Facebook and also Firefox browser. Can you please assist me to regain use of these programs?

Asked by Tony Meighan 2 வாரங்களுக்கு முன்பு

Answered by Denys 2 வாரங்களுக்கு முன்பு

  • Locked

Lost all Firefox data after forced profile creation

Dear Mozilla Support, My name is Sizhe Xiong. Today when I launched Firefox on my Windows computer, the browser suddenly required me to select or create a new profile be… (மேலும் படிக்க)

Dear Mozilla Support,

My name is Sizhe Xiong. Today when I launched Firefox on my Windows computer, the browser suddenly required me to select or create a new profile before continuing. I had no option to skip this step, so I created a new one.

After that, Firefox asked me to log in or register a Mozilla account. I used the same Gmail address that I’ve always used for Firefox Sync, but it seems that a new account was automatically created, and all my previous data — including bookmarks, history, saved passwords, and extensions — disappeared.

When I checked my local Profiles folder under C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles, I found several new folders created around the same time, but none of them contain my old data (all places.sqlite files are around 5120 KB).

These bookmarks and passwords are very important to me. Could you please help check if it’s possible to recover my old Firefox data, or if my previous Sync data can still be linked to my Mozilla account (using the same Gmail address)?

Thank you very much for your help.

Best regards, Sizhe Xiong

Asked by Sizhe Xiong 2 மாதங்களுக்கு முன்பு

Last reply by Denys 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

bookmarks are not opening in their own individual tabs. How to correct?

I own three laptops and they are in my Firefox account and synced. I have several bookmarks for site I frequently visit. On two laptops, based on my settings, when I ta… (மேலும் படிக்க)

I own three laptops and they are in my Firefox account and synced. I have several bookmarks for site I frequently visit. On two laptops, based on my settings, when I tap a bookmark it opens up in its own tab. This is how I want these to function. For some reason, my third laptop does not behave in this manner. The new bookmark opens up on the tab I am currently in. It gets bumped and the new bookmark opens. This is exactly how I do not want it to perform. What is going on? Also, when I set up settings doesn't it work for all my laptops since I am signed in?

Asked by CJ 2 வாரங்களுக்கு முன்பு

Answered by TyDraniu 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Microsoft daily pictures

Firefox will not display my daily picture memories again. Was fixed in a update, but it is doing it again. Tried emptying the cache, did not work.

Asked by barbara panzano 3 வாரங்களுக்கு முன்பு

Answered by barbara panzano 3 வாரங்களுக்கு முன்பு

  • Locked

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (மேலும் படிக்க)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

  • Locked

youTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (மேலும் படிக்க)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

  • Locked

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (மேலும் படிக்க)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

Asked by MPENZI 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (மேலும் படிக்க)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 3 வாரங்களுக்கு முன்பு

Answered by MPENZI 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

favourites

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites? thank … (மேலும் படிக்க)

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites?

thank you, Glen A Goodale, [email removed]@gmail.com

Asked by Glen A Goodale 3 வாரங்களுக்கு முன்பு

Answered by Denys 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Cannot sign in to Vanguard Mutual Funds after 20 years. Can sign in using EDGE. I have the latest version of Firefox I have some Ghostery stuff.

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Wi… (மேலும் படிக்க)

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Windows 11.

Anyone encounter the same problem?

Asked by holimont 1 மாதத்திற்கு முன்பு

Answered by Denys 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

when a video is playing in one tab if i open a new tab video open in that tab

when a video is playing in one tab if i open a new tab video opens on top of tab

Asked by Beardedgreek 3 வாரங்களுக்கு முன்பு

Answered by TyDraniu 3 வாரங்களுக்கு முன்பு

  • Locked

No icon FireFox on desktop. How access?

Actually this is just the only route I could figure out to your page where I had PREVIOUSLY asked this question and was checking back in to see whether 'the Community' ha… (மேலும் படிக்க)

Actually this is just the only route I could figure out to your page where I had PREVIOUSLY asked this question and was checking back in to see whether 'the Community' had given me an answer yet. I'm no doubt IMPATIENT since my bank told me I need you, not Google and Microsoft Edge , who I both HATE for coming on to MY laptop, asking for more information sharing and basically DEMANDING I follow their marketing instructions since they had somehow REMOVED the X at the top right corner and simultaneously BLOCKED my access to and use of my OWN laptop, so that each time I have NO OPTION but to turn off the power on my laptop, to "reboot" as they once said. If even a basic, ancient telephone can be HUNG UP on scammers.....forgive me. I REALLY want to use your search engine, as WELL as your site. Please advise.

Asked by roblillie123 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox icons on Windows11 taskbar

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on th… (மேலும் படிக்க)

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

Asked by Carlos 4 மாதங்களுக்கு முன்பு

Answered by Carlos 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Bookmarks

All of a sudden I can no longer add bookmarks to my Firefox desktop. At this point I can not even access the "Bookmark current tab." Are there settings that control the B… (மேலும் படிக்க)

All of a sudden I can no longer add bookmarks to my Firefox desktop. At this point I can not even access the "Bookmark current tab." Are there settings that control the Bookmarks section. Thank you

Asked by Ed V 3 வாரங்களுக்கு முன்பு

Answered by Denys 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Web-based outlook.com side scrollbar missing after Firefox 146.0.1

Problem started with Firefox 146.0.1 Windows 11 1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so… (மேலும் படிக்க)

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

Asked by donaldgebbie 3 வாரங்களுக்கு முன்பு

Answered by jonzn4SUSE 3 வாரங்களுக்கு முன்பு