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after opening a new window for private browsing the cursor in address bar will freeze and you cannot enter anything until you click in the address bar

It only happens on first open

Asked by GP 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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problems with some websites, that do not happen when using Chrome.

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I ha… (மேலும் படிக்க)

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

Asked by edmundr1 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Firefox suddenly stopped connecting to internet websites.

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and … (மேலும் படிக்க)

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

Asked by Rudy Rogalsky 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Bookmarks not connecting

I created a folder on my bookmarks toolbar, in there are more folder, entertainment , comparison sites etc. All were connecting up until a few days ago, now if I click o… (மேலும் படிக்க)

I created a folder on my bookmarks toolbar, in there are more folder, entertainment , comparison sites etc. All were connecting up until a few days ago, now if I click on a link, it just does not connect. If I type in the search bar the site address it connects within seconds.

Asked by marksc2012 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Access to HSBC online banking

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their s… (மேலும் படிக்க)

For years I’ve had no difficulty accessing online my HSBC bank accounts in UK using Firefox. In recent days they have changed their security access method whereby their site now requests a security number generated on one’s phone using the HSBC App (it used to be a random number from an HSBC supplied handheld device) which then has to be input via my Windows 10 PC to access my data. If I use Microsoft Edge as browser, everything works fine, but when I try Firefox my system just hangs after I’ve put my bank ID into the HSBC opening page (the first security step) and simply never opens the next HSBC page which would ask me to generate the said code on my phone. Seems a browser related problem. Any ideas why Edge works but Firefox does not?

Asked by keith.pottinger 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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Firefox Browser

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever c… (மேலும் படிக்க)

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever come up as my browser. It is loaded among many other apps (?). I used to call them programs (?). I get Edge, Chrome, Bing, and others, none of which I want or ask for. They just seem to appear randomly.

Asked by Kandra Hahn 1 வருடத்திற்கு முன்பு

Answered by FredMcD 1 வருடத்திற்கு முன்பு

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Hiding top toolbar in Firefox

How can I stop Firefox from hiding the top toolbar when the cursor isn't at the top of the screen?

Asked by ejf86 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

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Word file has no application to open it.

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file… (மேலும் படிக்க)

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file format docx and doc. But neither are recognised as a valid file type. I realise that Microsoft is a bully and Mozilla may be trying to discourage its use, but I and the students are stuck with Word. How come docs and doc are invalid and how can I persuade Firefox to open them?

Thank you

Asked by cvhorie 2 ஆண்டுகளுக்கு முன்பு

Answered by cor-el 2 ஆண்டுகளுக்கு முன்பு

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Firefox' telemetry data process starts every 10 minutes and pops a cmd window for an instant

Hello, I have encountered a lasting issue: Firefox' telemetry collection process causes a cmd window to pop up briefly. The windows sometimes lingers a split second later… (மேலும் படிக்க)

Hello, I have encountered a lasting issue: Firefox' telemetry collection process causes a cmd window to pop up briefly. The windows sometimes lingers a split second later, and if I accidentally click it at that time, whatever program I'm in will get minimized and I'm back on the desktop with cmd window at front. You might want to have a look at that, I disable my telemetry for time being. Firefox version is 99.0.1 (64 bits), operating system is Win10 10.0.19043. Respond for other data you might need. Best, Michal

Asked by theblaine87 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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couldnt open firefox

I currently installed firefox but when I try to open it it shows a missing of the profile which I searched and the article said to make another profile by using window + … (மேலும் படிக்க)

I currently installed firefox but when I try to open it it shows a missing of the profile which I searched and the article said to make another profile by using window + r and I did but when I click on start firefox it shows an unexpected error prevented you to save changes and I searched abt this but this has no answer that is in my favour so can you help it would be great

Asked by puneet18112006 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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  • Archived

How to recover passwords from logins.json-1.corrupt?

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder. Renaming it … (மேலும் படிக்க)

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

Asked by DVS75 1 வருடத்திற்கு முன்பு

Answered by DVS75 1 வருடத்திற்கு முன்பு

  • Archived

Firefox now saves files in Download folder in spite Settings set to prevent this

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world comput… (மேலும் படிக்க)

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world computers and install ransomware and make havoc i financial, health, and other industries. Firefox will forever be praised by cybercriminals of the world.

Asked by bkoprivi 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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on windows 10 computer I cannot log in to my att email. works on all other devices. it can't find server

something new-- I can't sign in to my att account like I always have. I can still log in on older win 7 and android devices. Only this win10 desktop is now having problem… (மேலும் படிக்க)

something new-- I can't sign in to my att account like I always have. I can still log in on older win 7 and android devices. Only this win10 desktop is now having problems today. Any suggestions?

Asked by wmaring 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Can't do online banking, site keeps asking to pick browser. Downloaded firefox everytime

I use Kaspersky for my internet security. I choose the 'Safe Money' option for many other sites...but cannot connect sign on with my bank. Because the page always comes u… (மேலும் படிக்க)

I use Kaspersky for my internet security. I choose the 'Safe Money' option for many other sites...but cannot connect sign on with my bank. Because the page always comes up asking for me to choose a browser. I down load and update the firefox site. This does nothing except giving me multiple firefox updates! What is happening and how can I stop having this issue pop up? The other sites on 'Safe Money' are not banking sites, but still need security. Do I have to change browsers? I can be reached at [email removed from public]

Thank you for any help in this matter

Asked by texas4ever 1 வருடத்திற்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

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Multiple instances of Firefox

It appears there are multiple instances of Firefox running. I've been getting messages about Firefox not being able to restore pages. I don't want pages restored.

Asked by profbrane 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

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  • Archived

Download

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not… (மேலும் படிக்க)

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Asked by dasmit 1 வருடத்திற்கு முன்பு

Answered by Terry 1 வருடத்திற்கு முன்பு

  • Archived

I can't set Firefox as my default browser.

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because whe… (மேலும் படிக்க)

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because when I open the "Look for the app in Microsoft Store" tab on the default list, it opens the store and lets me download Firefox again. I wouldn't mind doing this but it downloads it to my C drive and I need it on my F drive because my C drive is my SSD and is used for only Windows and because Windows keep getting bigger and bigger, I am running out of storage on it. When I try to move the newly downloaded Firefox to my F drove through the "Apps & Features" menu where you can uninstall apps. It tells me Firefox can't be moved. So there seems to be a communication error between windows and the none app store download.

The pics show the default option first with Firefox downloaded from the web not being there (setting 1), then Firefox being there (setting 3), and last the failure to move the files to the F drive (setting 2). Any help would be great. Thanks.

Asked by thurst777 1 வருடத்திற்கு முன்பு

Last reply by YongHan 1 வருடத்திற்கு முன்பு

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  • Archived

Multiple settings are greyed out

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the se… (மேலும் படிக்க)

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the settings are still locked. I have reset it many times and haven't installed any extensions. I can't find anything online about this.

Asked by enziqo 1 வருடத்திற்கு முன்பு

Answered by enziqo 1 வருடத்திற்கு முன்பு

  • Archived

Logins and Passwords after Refresh

Firefox asked to refresh, as it had kept crashing, I did. I see the 'Old Firefox Data' file, on my desktop, and then followed the instructions to about:profiles. Then I … (மேலும் படிக்க)

Firefox asked to refresh, as it had kept crashing, I did. I see the 'Old Firefox Data' file, on my desktop, and then followed the instructions to about:profiles. Then I opened the Local Directory, right click and pasted. I then restarted Firefox, and I got nothing back. Help! Thanks!

Asked by shannonp 1 வருடத்திற்கு முன்பு

Last reply by shannonp 1 வருடத்திற்கு முன்பு