• Archived

Firefox Icon lost in Dock

I want to know what caused the Firefox icon to disappear from my dock and be replaced by the generic icon. Firefox seems to continue to work well. I don't want to re-inst… (மேலும் படிக்க)

I want to know what caused the Firefox icon to disappear from my dock and be replaced by the generic icon. Firefox seems to continue to work well. I don't want to re-install it when it seems to work. However, I want to know what caused this to happen and if there is an easy way to restore it to the unique icon. I've read about the various remedies but don't want to take the time for a re-install when everything seems to be working.

Please just tell me the cause and if there is an easy solution.

Asked by mitchellsklare 1 வருடத்திற்கு முன்பு

Last reply by drdancmm 1 வருடத்திற்கு முன்பு

  • Archived

I tell it to sync, it never does. Stored information is now years old, can't update.

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.… (மேலும் படிக்க)

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Asked by Zatukp 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

What frame rate settings are available, and where are they documented?

I use layout.frame_rate 1 to block animation, and to replace painful partial scrolling with clean jumps. I can't use an intermediate frame rate, such as 3-30 fps, due to … (மேலும் படிக்க)

I use layout.frame_rate 1 to block animation, and to replace painful partial scrolling with clean jumps. I can't use an intermediate frame rate, such as 3-30 fps, due to the seizure risks, or a high frame rate, such as 60 fps, due to migraines when hit by "smooth" animation, "ease in-out" animation, zooming animation, parallax animation, partial scrolling with one part of the window sliding alongside another, etc.

about:config involves some other frame-rate and frame_rate settings;

gfx.display.frame-rate-divisor starts at 1

layers.offmainthreadcomposition.frame-rate starts at -1

layout.expose_high_rate_mode_from_refreshdriver starts at true

layout.frame_rate starts at 0, which defaults to monitor settings; I've reset it to 1 (1 frame per second).

layout.throttled_frame_rate starts at 1

What are these and what do they do? I've tried looking them up, and see a bunch of posts about browser diagnostics, or *increasing* frame rates, or the like.

Asked by MarjaE 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Printing pages while on a websdite

When I try to print several pages of a website, the first page is filled with small circles; the balance of the pages print normally. What causes this?

Asked by pdf3 1 வருடத்திற்கு முன்பு

Last reply by Dropa 1 வருடத்திற்கு முன்பு

  • Archived

Firefox 104-107 has square box symptom and numerous dots on printouts instead of letters

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print … (மேலும் படிக்க)

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print preview interface would recur after updating to a newer FF version. Unfortunately after updating to FF 104 the very same issues recurred. The only solution was to disable FF's print preview interface once again and use the Mac print window instead for all printing tasks. Doing that solved the issue with headers and footers getting cut off pdfs and printed pages, but it did not solve two new issues that began after updating to FF 104, which have persisted through FF 107.

When printing emails and/or content from webpages, FF has been inserting what I believe is called square box symptom (multiple square boxes in a row with question marks in some of them) instead of the actual text that is on the email or webpage. FF is also printing a long series of dots across the page in certain areas of my emails, which I assume are the very bottom of the letters that are supposed to be there. These issues have never occurred in all my years as a Firefox user until updating to 104.

Does anyone else have these problems when printing emails and/or webpages? This behavior does not occur with every email or webpage that I print or save as a pdf, but it is prevalent enough that I am having to rely on Safari to create pdfs and/or printouts.

I've done everything I can think of to resolve these two new issues but the behaviors persist. I am attaching 2 screenshots of a recent order confirmation email that I saved as a pdf to demonstrate what the issues look like. The title of the email is cut off. All you can see is a bunch of tiny dots. The amount of the refund is nothing but dots. The title of each item in the order is a bunch of dots, as is the price on the far right. There is a row of square box symptom between some of the items in the order, followed by more missing titles and prices represented by dots, and more dots for the amount of the discount and subtotal.

I was going to submit a bug about this but wanted to inquire here first in case there is a solution that I have not tried. Clearing cookies, cache, and running Disk Utility has not resolved this. Any assistance you can give me is greatly appreciated. Thank you.

Asked by youngjane 1 வருடத்திற்கு முன்பு

Last reply by youngjane 1 வருடத்திற்கு முன்பு

  • Archived

Your system has run out of application memory

I am using the latest version of Firefox with Mojave on a Mac. Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton check… (மேலும் படிக்க)

I am using the latest version of Firefox with Mojave on a Mac.

Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checking for viruses. Recently I got a message "Your system has run out of application memory" when I had 5 tabs open in Firefox. I checked Activity Monitor and it showed Firefox using 1.16 GB. 7 other apps were open, the next one with the highest memory usage was Mail (465 MB). Activity Monitor showed 30 instances of FirefoxCP Isolated Web Content entries.

I attached a screen capture showing what Firefox was using in one of these instances. Is this "normal" with 5 tabs open?

I closed the open tabs and quit Firefox. Memory usage by Firefox went down, but after a short time the problem happened again.

A search on the internet showed lots of similar complaints about FirefoxCP Isolated Web Content. Is this a known bug? Any way to avoid this problem?

Thanks.

Asked by Sue 1 வருடத்திற்கு முன்பு

Last reply by Sue 1 வருடத்திற்கு முன்பு

  • Archived

Interface broken after update

I'm on Windows 10 Auto updated to 108.0.1 UI is broken. See image. Works in safe mode though. How to fix? Or at least guide me on how to backup all my config and crea… (மேலும் படிக்க)

I'm on Windows 10 Auto updated to 108.0.1

UI is broken. See image.

Works in safe mode though.

How to fix?

Or at least guide me on how to backup all my config and create a new profile. Thanks.

Asked by blksith0 1 வருடத்திற்கு முன்பு

Last reply by blksith0 1 வருடத்திற்கு முன்பு

  • Archived

Firefox lost ALL my saved logins and passwords!!!

Where did all my saved logins and passwords go? Why did Firefox delete all that information? And NO, using about:profiles to check for alternative profiles, etc., does n… (மேலும் படிக்க)

Where did all my saved logins and passwords go? Why did Firefox delete all that information? And NO, using about:profiles to check for alternative profiles, etc., does not work! There is NOTHING there! VERY DISAPPOINTED!!! This is going to cost me hours/days to fix, unless I can find out what happened and get all that info back!

Asked by jb.2019.usa 1 வருடத்திற்கு முன்பு

Last reply by jb.2019.usa 1 வருடத்திற்கு முன்பு

  • Archived

I do not understand the instructions given so need to speak to someone for help, please

PLease can you phone me on [removed phone# from public forum] as I cannot get any further with the form I filled in, thanks Francis Loney

Asked by francisloney 1 வருடத்திற்கு முன்பு

Last reply by francisloney 1 வருடத்திற்கு முன்பு

  • தீர்வுற்றது
  • Archived

Firefox - Drag bookmark to folder problem

Hi everyone I can no longer drag a bookmark to a folder and insert it where I need to in the folder, which previously was very useful. Now when I drag a bookmark and tr… (மேலும் படிக்க)

Hi everyone

I can no longer drag a bookmark to a folder and insert it where I need to in the folder, which previously was very useful.

Now when I drag a bookmark and try to insert it where I need to it defaults to inserting it as the first / top bookmark in the folder. Which means I have to drag it a second time to its desired position.

Please could anyone advise about how to get the functionality back.

Thanks in advance !

Asked by swage26 1 வருடத்திற்கு முன்பு

Answered by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Quora readdressed to regional site

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome). 1) when I type www.quora.com FF automatically convert i… (மேலும் படிக்க)

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

Asked by spock1 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

All my bookmarks in the bar at the top of the Firefox browser page have disappeared from view.

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," b… (மேலும் படிக்க)

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," but not as accessible.

Running Firefox 108 on Mac OS Mojave, version 10.14.6. I did nt make any recent changes.

Asked by tomiyama 1 வருடத்திற்கு முன்பு

Last reply by Terry 1 வருடத்திற்கு முன்பு

  • Archived

My email address has changed due to the owners in Canton, Geneva. You say my email isn't valid.

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edi… (மேலும் படிக்க)

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edited] @pm.me, or [edited] @pm.me. I like this company because my email is encrypted from the moment it leaves my computer until it reaches its destination. My problem is that you are telling me that my email address, [edited] @proton.me is not valid. It most certainly is valid and it works in my email. But signing into Firefox I was told my email isn't valid, and there's nothing but (hopefully) talking with you about it that could change your program's mind. Please update your program, because very soon protonmail.com won't get my email to me. The company has changed its name and how it does business. And I love Firefox because it is much safer and more secure than Gmail was -- they just pulled my account one day along with my contact list. At the time I was president of our community's Arts and Crafts Club with 170 members. It was very hard to write that month's newsletter. Please fix my problem.

Sincerely,

Simone Meeker [removed PO box information from public] [edited] @pm.me, [edited]@pm.me, [edited] @proton.me.

Asked by Simone M 1 வருடத்திற்கு முன்பு

Last reply by Dropa 1 வருடத்திற்கு முன்பு

  • Archived

my email has disapeared i cant see nothing its not in trash or spam icant log in and firef does not reconize me

i think firefox has been haked as which i hafe reported to firefox and i have herd nothing i am 71 and not good ion computers help

Asked by nickb629 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (மேலும் படிக்க)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Can Mac native "Look up words" function be enabled?

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to … (மேலும் படிக்க)

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to be the case. Is there a way to enable this? For those of you who don't know what feature I'm talking about, here's Apple's write up: https://support.apple.com/guide/mac-help/look-up-words-mchl3983326c/10.14/mac/10.14

I've also included screenshots of the feature working in Chrome.

Asked by sturdy-cloud 1 வருடத்திற்கு முன்பு

Last reply by Paul 1 வருடத்திற்கு முன்பு

  • Archived

Bookmark folders don't always open on mouseover

Hi there, I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-f… (மேலும் படிக்க)

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

Asked by cubytus 1 வருடத்திற்கு முன்பு

Last reply by willjoe24421 1 வருடத்திற்கு முன்பு

  • Archived

Expire time for master password non showing again

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to red… (மேலும் படிக்க)

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to reduce this time because I'm requested for the master password only at FF launching and I cannot find the options I changed. I looked for options with the word "expire", but it doesn't seem to affect the situation. What was the option I changed? Or what is it now (in case latest FF versions have different options)? Thanks

Asked by g.sammartino 1 வருடத்திற்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Bookmarks are erased

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering… (மேலும் படிக்க)

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

Asked by christa.hendricks 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு