searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (மேலும் படிக்க)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (மேலும் படிக்க)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

Firefox keeps crashing

I am having issues with Firefox crashing at various times though out the day. It always starts out fine, but at some point it just stops responding and I have to close t… (மேலும் படிக்க)

I am having issues with Firefox crashing at various times though out the day. It always starts out fine, but at some point it just stops responding and I have to close the browser and reopen it. This happens at least once a day and it does it on different units (my LG Laptop, Dell Desktops (2 different units-1 at work and 1 at home), Surface Pro 9, my Dell laptop), so I know it is not the unit, it is something in Firefox! My Dell laptop runs Windows 10, all the others run Windows 11. Please look into this and provide a patch. Thank you!

Asked by Martyn Charron 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

Recently saved bookmarks do not display

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I… (மேலும் படிக்க)

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I think it's the newer bookmarks that are missing but not certain.

Asked by tgvuncanon 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

unable to log into ally bank with firefox.

In the last week or so I am no longer able to log in to Ally bank when using Firefox. I contacted Ally Bank they indicated that the problem was with Firefox. I can logi… (மேலும் படிக்க)

In the last week or so I am no longer able to log in to Ally bank when using Firefox. I contacted Ally Bank they indicated that the problem was with Firefox. I can login when using chrome or Edge with no problems. I use Windows 11

Thanks, Robert Thomson z.bobthomson@yahoo.com

Asked by z.bobthomson 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

how to unblock a site?

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accept… (மேலும் படிக்க)

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support.

Thank you,

Ludmilla

Asked by lgelfand 3 மாதங்களுக்கு முன்பு

Last reply by zeroknight 3 மாதங்களுக்கு முன்பு

JSON Error

Good morning, I am reaching out as a member of Iowa State University's LTI Integration Team regarding a technical issue we are currently experiencing. Specifically, we… (மேலும் படிக்க)

Good morning,

I am reaching out as a member of Iowa State University's LTI Integration Team regarding a technical issue we are currently experiencing.

Specifically, we have encountered JSON errors when utilizing various LTI's from Canvas, but the problem is isolated to the Firefox browser only.

I have attached a screenshot that demonstrates the error in question.

Could you kindly assist us in troubleshooting this matter? Any guidance or support you can provide will be greatly appreciated.

Thank you for your attention to this matter.

Best regards,

Lindsay Dew Iowa State University LTI Integration Team

Asked by ldew 3 மாதங்களுக்கு முன்பு

Last reply by Terry 3 மாதங்களுக்கு முன்பு

Firefox locks up on Mysunpower login this started recently . Chrome still works for this.

Firefox locks up on Mysunpower login this started recently . Chrome still works for this.

Asked by Jutkins 5 மாதங்களுக்கு முன்பு

Last reply by cor-el 5 மாதங்களுக்கு முன்பு

Pocket

I have saved some web pages in Pocket but now when I click on Pocket and ask to see my saved items they don't appear! Are they all lost?

Asked by j.skar 5 மாதங்களுக்கு முன்பு

Last reply by Terry 5 மாதங்களுக்கு முன்பு

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (மேலும் படிக்க)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 5 மாதங்களுக்கு முன்பு

Last reply by Terry 5 மாதங்களுக்கு முன்பு

firefox will not open

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox … (மேலும் படிக்க)

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox intalled same results. i have other friends who had this happen to aswell and thought for sure ms would fix or a fix would be on this site. so im surprised on no posts. must be millions of us out here in the dark. please help david

Asked by David Barrows 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு

why is Firefox deleting my cookies every few days?

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have test… (மேலும் படிக்க)

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have tested this by refusing an update for several days and the cookies remain, but after i accept, often, they are deleted. I have not changed any settings related to cookies at any time and so it does appear that the updates are the couse. there cookies are very useful and include preferences for websites and identification details and it's incrediibly frustrating to have them erased though no fault of mine

Asked by neilankers 4 மாதங்களுக்கு முன்பு

Last reply by Terry 4 மாதங்களுக்கு முன்பு

Cookies and Site Data no longer saving Allowed exceptions

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process… (மேலும் படிக்க)

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process of doing so, I tried every combination of Firefox settings imaginable. Nothing worked as far as Asus, Windows, or Firefox settings, rolling back/ updating various drivers, etc. So, I decided to refresh Firefox and when that did not work, I decided to uninstall and reinstall Firefox. I'm not sure if that worked as far as the original black screen of death issue is concerned because now Firefox no longer remembers my cookies and site data allowed exceptions (my only exceptions were my bank websites, which worked as expected until the uninstall/reinstall). I've tried selecting always use private browsing and always delete cookies and site data when Firefox is closed (my previous settings), but every time I close Firefox and return those three exceptions are missing. Any ideas would be most welcome. BTW, does anyone know how to use that folder Firefox puts on the home screen labeled "Old Firefox Data" because I was expecting there to be a .exe file to click on to reload all the previous settings in one fell swoop.

Asked by Mark 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

Hardware Acceleration

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about … (மேலும் படிக்க)

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about my hardware setup is unsupported. I'm using a 1080ti running on the most recent drivers, 546.33. Windows 10 Education version 22H2

Asked by kylerumo 4 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 4 மாதங்களுக்கு முன்பு

why are there false tabs open when i restore the session?

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use for… (மேலும் படிக்க)

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use fore months are opend wtf can i do????

Asked by kevinwiktora 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

login goes into change password that is coninuously looping

This happens with multiple sites, so it is a Firefox BUG issue. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my l… (மேலும் படிக்க)

This happens with multiple sites, so it is a Firefox BUG issue.

  1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
  2. 2 - I type in my login name, example: "email@domain.com"
  3. 3 - Surprisingly it says choose another email, that one is in use.
  4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
  5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

  1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
  2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

Asked by cherilm93 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 4 மாதங்களுக்கு முன்பு

Can't click on tabs on my homepage in the website.

I closed all my tabs and reopened the browser bc I was getting lag on sites like X.com when typing my messages. Immediately after opening Firefox again, my homepage, MSN.… (மேலும் படிக்க)

I closed all my tabs and reopened the browser bc I was getting lag on sites like X.com when typing my messages. Immediately after opening Firefox again, my homepage, MSN.com was loaded. I tried to click on the arrow to scroll through the different headline stories and nothing happened. I used Chrome & Opera to load the same page and they work fine. This seems like a Firefox thing. I have no extensions or permissions that deny me the right to click on anything. What is the problem?

Asked by Maximus 4 மாதங்களுக்கு முன்பு

Last reply by zeroknight 4 மாதங்களுக்கு முன்பு