• Archived

YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (மேலும் படிக்க)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 2 ஆண்டுகளுக்கு முன்பு

Last reply by a111bear 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Cannot disable fullscreen animation (F11)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work: Go to about:config Set: full-s… (மேலும் படிக்க)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Asked by Bla Blubb 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

my account

Yahoo won't let me into my email account. they say i forgot my password, i did not. When i try to put in my password, they won't accept it. Can you help?

Asked by alexandrow2000 1 வருடத்திற்கு முன்பு

Last reply by jonzn4SUSE 1 வருடத்திற்கு முன்பு

  • Archived

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (மேலும் படிக்க)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 2 ஆண்டுகளுக்கு முன்பு

Last reply by ad96321 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (மேலும் படிக்க)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

Asked by foxxfamily 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

Web Browser Configuration for local Preview

Hello, With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false. Now with the new update (95.0), it do… (மேலும் படிக்க)

Hello,

With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false.

Now with the new update (95.0), it doesn't work anymore.

Can you please provide a solution to this issue?

Thanks in advance

Asked by nidal.mahraz 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Minimize, Maximise and Exit all now hiding.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind. Befor the latest update, when I moved my mouse to the top of the screen … (மேலும் படிக்க)

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Asked by lucyblairs 2 ஆண்டுகளுக்கு முன்பு

Last reply by tiffanyboyd78 2 ஆண்டுகளுக்கு முன்பு

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (மேலும் படிக்க)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 ஆண்டுகளுக்கு முன்பு

Last reply by dpt150v 1 வருடத்திற்கு முன்பு

  • Archived

Version 95-Has this fixed the double spaced bookmarks issue?

Firefox updated yesterday to Version 95.0. Has this fixed the double spaced bookmarks fiasco?

Asked by alphonsobellinni 2 ஆண்டுகளுக்கு முன்பு

Last reply by taffersinthedark 1 வருடத்திற்கு முன்பு

  • Archived

FIREFOX SUCKS!!!!!

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never re… (மேலும் படிக்க)

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never reinstalling Firefox ever again.

Asked by arutger5706 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 1 வருடத்திற்கு முன்பு

  • Archived

'Use autoscrolling' and 'Enable DRM' settings keep being unset

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be … (மேலும் படிக்க)

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be affected. It does seem to unset both at once, never one or the other at a time.

I have begun using Firefox routinely on two computers, both signed into the same sync profile. My best guess is that maybe one profile is overwriting the other? Both of these options are set on the second system, but maybe there's something going wrong with the sync?

Thanks, Patrick

Asked by patrickking 2 ஆண்டுகளுக்கு முன்பு

Last reply by cor-el 1 வருடத்திற்கு முன்பு

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (மேலும் படிக்க)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 ஆண்டுகளுக்கு முன்பு

Last reply by nzmusiclover2192 1 வருடத்திற்கு முன்பு

  • Archived

How to Stop FireFox mailto Pop-Ups?

Ive researched this and went into the settings, I added the mailto link app already. But It keeps popping up.

See screen shot below

Asked by zach6 2 ஆண்டுகளுக்கு முன்பு

Last reply by FredMcD 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (மேலும் படிக்க)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 2 ஆண்டுகளுக்கு முன்பு

Last reply by Terry 2 ஆண்டுகளுக்கு முன்பு

  • Archived

Sync of critical preferences like search engine, privacy etc don't sync, they change too

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated … (மேலும் படிக்க)

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated browser ecosystem and actually being able to have my preferences, interest and personal information centralized with eventual goal of digitally divorcing tech companies from my personal data. I still have to use a lot of different devies with varying OS and it literally took me two years to help Apple fix an AppleId problem. Now that I have that sorted out I have been hoping to move away from gmail entirely and eventually have my own mailserver but using icloud now for macs and pcs.


At a minimum it seems like even after forced manual I have not properly sync an imac with windows 10 PC. So to keep it simple I stay there but this morning when I typed into Firefox on my iMac its was google search not Duckduckgo. Not only have I synced it in firefox but icloud should be redudant and I had removed google from list of potential search engines. There seems to be some way for a hostile takeover of these settings and google connstant agressive intrusions asking for data is not just wrong or annoying its simply impossible to not have facebook or google track me beyond california digital privacy standards. The worst offender may be youtube. I want to fix the browser and sync my stuff. But I am also looking for extensions that will help me do that better.

I am pretty thorough and now just want to learn more and would like to believe one can have a semblance of privacy but it seems like it will be an adversarial experience when the companies that do can rollback privacy with clever tv ads. The 'providers' clearly do not give hoot about rules, preferences and laws designed to protect people's rights.. That is what is particulary frustrating. It is not a fair fight but a good one. I guess what I am wondering is if there are specific modules you could add to detect maybewhen an event like change in search engine occurs and whether logs may exist as to how or why the change was made. Even if it was an accidental quick through a popup in chromium or edge where I was always being cued to come back to Chrome. Logging out doesnt always seem to work so i tried syncing with and chrome with more or less same results. Very little actual control or at least a tendency to revert back to the data miners preferences over mine. I want to help stop that.

Asked by 0light 2 ஆண்டுகளுக்கு முன்பு

Last reply by Melchior blausand 1 வருடத்திற்கு முன்பு

  • Archived

Want to permanetly replace Firefox's printer dialog with System Dialog Box

I don't like the new printer dialog box Firefox came up with. It is too basic. 9 times out of 10 I have to click over to the System Dialog Box. Is there any way I can … (மேலும் படிக்க)

I don't like the new printer dialog box Firefox came up with. It is too basic. 9 times out of 10 I have to click over to the System Dialog Box. Is there any way I can permanently switch to System Dialog Box? I am running Windows 11/64

Asked by aniawa 2 ஆண்டுகளுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

  • Archived

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (மேலும் படிக்க)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 2 ஆண்டுகளுக்கு முன்பு

Last reply by Iggy 1 வருடத்திற்கு முன்பு

  • Archived

Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the followin… (மேலும் படிக்க)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

Asked by banooja 2 ஆண்டுகளுக்கு முன்பு

Last reply by user157812248973425838217331312038859720788 1 வருடத்திற்கு முன்பு

  • Archived

The page isn’t redirecting properly

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating... The page isn’t redirecting properly Fir… (மேலும் படிக்க)

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

Asked by natbamforth 2 ஆண்டுகளுக்கு முன்பு

Last reply by Merlin1951 1 வருடத்திற்கு முன்பு

  • Archived

Dark screen and menus

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal wit… (மேலும் படிக்க)

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Asked by tmw46 2 ஆண்டுகளுக்கு முன்பு

Last reply by kentuckywoman2 1 வருடத்திற்கு முன்பு