I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.
TL;DR Is there any way to get in touch with someo… (மேலும் படிக்க)
I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.
TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?
My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?
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Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.
Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.
I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.