பயர்பாக்ஸ் Community Forum

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png

https://youtu.be/Al50NzkxgtE

1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt

1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.de/. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doing that. Does anyone here know about this problem, and to get this thing to stop like period? Thanks for the help....I hope, because it is a real pain. I was using Opera before this, and it never had something like this . Operating System-Windows 11. Browser-Mozilla.

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

Hello guys,

The trouble I ll present you might come a bit late, I've just never thought about asking on this forum (didn't even know that it exists lol) and I spent a lot time on tutorials trying to find the solution... lol 😩

My situation : I have a laptop with debian 12 stable. Early July, I updated my apps, Firefox 128 has just been released. Since the Firefox 128 update, I can no longer execute Firefox, I always get the pop up message :

Failed to execute child process (no such file or directory)

I've tried many times to uninstall & reinstall, purge & reinstall. Still the same "failed to execute... " message. all the subsequent updates (128.X and 129.X) haven't solved this problem...

On the other hand, Firefox ESR 128 works like a charm.

Is anyone in the same situation as me ? 😕

Wishing you a nice day :)

On using Google search, many times it behaves as if I've done nothing...

Communication between Firefox and their server seems dropped. Press enter/search and... nothing

Or do they* want us to use Chrome?

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Safari, also failed. anyone have a clear and simple solution? the forum seems to have a lot of complicated work a rounds. any help would be appreciated

Hi!

First of all, mods, if I chose the wrong category and this had to go in "customize settings and preferences" feel free to move it :)

So, for several reasons I decided to completely disable SSL and the old TLS 1.0 and 1.1. I still didn't decide if TLS 1.2 is still important or it's enough with 1.3 so for now I am leaving them both. I did this system wide, with PowerShell, following the instructions in THIS THIS article.

But then there's Firefox. I don't know if Firefox can establish SSL (or old TLS) connections despite the system "ban". But I came across THIS THIS article about how to enable TLS 1.3 in Firefox and when I went in about:config and I typed "security" I saw that there are a lot of voices with SSL and a lot more about TLS than just the security.tls.version.max mentioned in that article, so I am here to ask you what to do to be 1000% sure that all SSL and older TLS are completely disabled in Firefox, and that only TLS 1.3 is enabled.

If you have reasons to believe that disabling TLS 1.2 is not a good idea, let me know, but in THIS THIS article I've read that 1.3 is much better and it's anyway backwards compatible with 1.2 in case some server only supports 1.2, so I decided to leave only 1.3.

Thanks!