Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash on startup in regular and safe modes

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by flminicooper09

Upgraded video driver Uninstalled KB2670838

Crash IDs

bp-bbff1ded-1867-4007-a925-6fc8a2130502
bp-29a96131-0f4b-4178-961a-849db2130502
bp-599b4e5d-bc83-4fca-b36d-18bf82130502
bp-e06277a0-8a11-448c-972c-eb2da2130502
bp-71a4b991-9e03-41cd-9385-99b0c2130502
Upgraded video driver Uninstalled KB2670838 Crash IDs <pre><nowiki>bp-bbff1ded-1867-4007-a925-6fc8a2130502 bp-29a96131-0f4b-4178-961a-849db2130502 bp-599b4e5d-bc83-4fca-b36d-18bf82130502 bp-e06277a0-8a11-448c-972c-eb2da2130502 bp-71a4b991-9e03-41cd-9385-99b0c2130502</nowiki></pre>

cor-el மூலமாக திருத்தப்பட்டது

All Replies (4)

Please update your Websense endpoint (or uninstall if don't want it anymore). That is causing this crash

Unfortunately Websense cannot be uninstalled as this on a corporate laptop (controlled by admin privileges). Can you provise the version of Websense endpoint that does not cause the FF crash?

Then contact your IT department, and ask them to update your websense to 1138 or later.

Will do. Until then...back to Chrome. Thanks for the super fast response.