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How do I install Firefox 64-bit? Firefox automatically installs 32-bit on my computer and it's not working.

  • 22 பதிலளிப்புகள்
  • 64 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by Drkstr

Ever since February (some kind of update happened), Firefox has basically died on my computer. I open it and only for a few moments does it work with any kind of speed, then it literally dies to a snails pace. It takes minutes even to scroll a screen or open a menu screen. And that's just being on the Mozilla site. Forget about trying to open any other significant websites. I have tried everything from reinstalling, resetting and disability plug-ins. I will say that the Firefox Icon at the bottom of my screen shows a security shield on it, which didn't use to be there. I really need help. I've been forced to use Chrome, which did work fine, but I can't stand it. SAVE ME PLEASE!!!!

Ever since February (some kind of update happened), Firefox has basically died on my computer. I open it and only for a few moments does it work with any kind of speed, then it literally dies to a snails pace. It takes minutes even to scroll a screen or open a menu screen. And that's just being on the Mozilla site. Forget about trying to open any other significant websites. I have tried everything from reinstalling, resetting and disability plug-ins. I will say that the Firefox Icon at the bottom of my screen shows a security shield on it, which didn't use to be there. I really need help. I've been forced to use Chrome, which did work fine, but I can't stand it. SAVE ME PLEASE!!!!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I have solved the problem and this is SUPER IMPORTANT TO KNOW! I had to use Chrome to fix and I don't know how it would be done through Firefox directly. In the Chrome browser:

Type “about:plugins” (without quotation marks) into the address bar at the top of a Chrome browser window. Click “Details” at the upper-right corner of the page. Find the “Java(TM) (2 files)”. One file named: Java(TM) Platform SE 7 U21 and one file named: Java Deployment Toolkit 7.0.210.11 (see full description below). Go to the Java Deployment Toolkit file and click the corresponding "Disable" button. Once you click it, it will turn to "Enable". Now open Firefox and all game playing works perfectly and Firefox is back to normal!!!!

Name: Java Deployment Toolkit 7.0.210.11 Description: NPRuntime Script Plug-in Library for Java(TM) Deploy Version: 10.21.2.11 Location: C:\Windows\SysWOW64\npDeployJava1.dll Type: NPAPI

	 Enable

I can't believe I fixed this myself. I can't tell you how happy I am. I just did this, so I'll let you know if I run into any other problems. If anyone knows how to locate this plugin information through Firefox, please post, but once I tried to open something like Farmville, Firefox basically stopped working, so if it's going to be done from Firefox, do it before opening any other pages. Please share!

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All Replies (2)

Note that the about:plugins page is broken in Firefox 21 and won't show the plugin path.
This will be fixed and in Firefox 22 and later it will show the information, including the file path (Path: <path to plugin>), of all plugins whether enabled or disabled (State: Enabled/Disabled).

My suggestion is to just go through Chrome to fix the Firefox delay (Java toolkit) problem with the instructions that I posted earlier. It sounds a lot simpler and faster through Chrome.

I guess there are pros and cons to each browser. I don't like that Chrome doesn't have any menus and it wants you to sign in to get full benefit of the browser, but there are procedures that are easier to do in Chrome if you can figure out what you need. Firefox, on the other hand, is much more user-friendly and no need to sign-in to access everything easily, but figuring out and fixing issues can be almost impossible when something goes wrong (and there seems to be more glitches now than there use to be). I am just shocked that there was never any suggestion about disabling this Java file. It seems like it would be an obvious thing to check (now that I've figured it out of course, but I'm not that tech savvy). And there must be numerous users that have had the same problem. This first occurred back in February after an update, so I couldn't have been the only one. I just hope others can benefit from it.

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