Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I not print out a pdf-file (train ticket NS) when downloaded with Firefox? (file says (SECURED)

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 31 views
  • Last reply by Inevandenboer

When ordering and paying a train ticket by internet they send a pdf-file, which one must download and print. When downloading this with Firefox (from my e-mail account) the pdf-file says (SECURED) and I cannot print out the ticket (pdf-file). (Adobe program stops automatically). When downloading this same pdf-file in Safari, I encounter no problems.

When ordering and paying a train ticket by internet they send a pdf-file, which one must download and print. When downloading this with Firefox (from my e-mail account) the pdf-file says (SECURED) and I cannot print out the ticket (pdf-file). (Adobe program stops automatically). When downloading this same pdf-file in Safari, I encounter no problems.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Have you tried using a helper application with Firefox rather than using a plugin or Firefox itself to handle it? Other people have reported problems with reading some PDF files with Firefox.

Read this answer in context 👍 1

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Have you tried using a helper application with Firefox rather than using a plugin or Firefox itself to handle it? Other people have reported problems with reading some PDF files with Firefox.

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader application or set to "Always Ask" in "Firefox > Preferences > Applications".

See also:

Action for PDF in Firefox is already on 'always ask'. I can read the document, but not print it, although the action 'print' is allowed in applications. Problem has arisen shortly only by e-tickets NS (Spoorwegen). When using Safari, problem does not arise.