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I am unable to sign into my at&t e-mail account with firefox; what solution do you have?

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  • Last reply by cor-el

joelBatMF
joelBatMF
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The only way I can access my at&t e-mail account is through Internet Explorer. I spent an hour with an at&t technical support person who was not able to fix the problem. Will I ever be able to access my at&t account using mozilla?

The only way I can access my at&t e-mail account is through Internet Explorer. I spent an hour with an at&t technical support person who was not able to fix the problem. Will I ever be able to access my at&t account using mozilla?

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cor-el
cor-el
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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"