Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

fraud by vendor advertizing on Firefox

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by the-edmeister

braxsarasota
braxsarasota
more options

I responded to a email on Firefox by Ascentive for a program to speed up my computer for $37.50 and this I agreed to since then they have charged my credit card $129.00 on 9/16/2011 and again on 10/16/2011. I have called numerous times to get these reversed and they assure me a supervisor will call me back. Of course no one ever calls back and this has been going on for weeks to get these unauthorized charges reversed.

Braxton Jones

I responded to a email on Firefox by Ascentive for a program to speed up my computer for $37.50 and this I agreed to since then they have charged my credit card $129.00 on 9/16/2011 and again on 10/16/2011. I have called numerous times to get these reversed and they assure me a supervisor will call me back. Of course no one ever calls back and this has been going on for weeks to get these unauthorized charges reversed. Braxton Jones

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry for your problem, but that really isn't related to Firefox or Mozilla.

  1. Contact your credit card company and dispute those charges.
  2. Firefox doesn't do email and Mozilla doesn't have advertising on any of its' websites. If you are viewing email thru Firefox, you're using webmail, and you need to contact that service provided about fraudulent actions by their advertisers.