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Mozilla keeps crashing and i can only open it in safe mode. How do I fix this?

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by lucylucifer

lucylucifer
lucylucifer
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I tried un-checking use hardware acceleration and tried to open but all it said was that i have to close mozilla because there is already a version running but hadnt even clicked on mozilla yet so i checked the box again and the crash report came back. I'm writing this in safe mode.

I tried un-checking use hardware acceleration and tried to open but all it said was that i have to close mozilla because there is already a version running but hadnt even clicked on mozilla yet so i checked the box again and the crash report came back. I'm writing this in safe mode.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

lucylucifer
lucylucifer கேள்வியின் உரிமையாளர்
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ok i clicked disable add ons in safe mode then restarted firefox normally and it worked so now i need help with the add ons.