Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the fasfa.ed.gov site keeps telling me that my browser is incompatible

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by SafeBrowser

HI, Im not able to use the fasfa.ed.gov site to apply for financial aid, because I keep receiving a page that tells me my browser is incompatible and for windows vista that the firefox 3.5 or 3.6 are the ones supported

HI, Im not able to use the fasfa.ed.gov site to apply for financial aid, because I keep receiving a page that tells me my browser is incompatible and for windows vista that the firefox 3.5 or 3.6 are the ones supported

All Replies (1)

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: