Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Vista, Can't get ownership of xul.dll file to delete

  • 1 பதிலளி
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Shawn

AnonymousUser
AnonymousUser
more options

Running Windows Vista Home Premium on a Vaio. Got the message that xul.dll couldn't be accessed and decided to uninstall Firefox. Got rid of everything but the Mozilla Firefox folder, which has xul.dll in it and a plug-in folder. I'm logged on as the administrator. Won't let me delete or change xul.dll file. Tried running a routine that forces ownership of files; didn't work. Tried changing name of Firefox folder by running chgdsk /f /r - access still denied at command prompt. I simply want to DELETE Firefox folder so I can do a clean reinstall.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Running Windows Vista Home Premium on a Vaio. Got the message that xul.dll couldn't be accessed and decided to uninstall Firefox. Got rid of everything but the Mozilla Firefox folder, which has xul.dll in it and a plug-in folder. I'm logged on as the administrator. Won't let me delete or change xul.dll file. Tried running a routine that forces ownership of files; didn't work. Tried changing name of Firefox folder by running chgdsk /f /r - access still denied at command prompt. I simply want to DELETE Firefox folder so I can do a clean reinstall. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

All Replies (1)

Shawn
Shawn
  • Moderator
more options

Hi there,

You can create a new folder to install firefox in rather then renaming it:

1. Start (The Windows logo)

2. Computer

3. Select your primary Drive. In most cases, this is Drive C:

4. Program Files

5. Select new folder located near the top of the window

4. Select the file name for the folder where you want to install Firefox

~~~~~~~~~~

Now when you go to the installer, select the Custom option. You will be able to select the destination for firefox to be installed in. Find the folder you just created. See Custom installation of Firefox on Windows for more information