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My dna matches for ancestry does not pop up anymore since the last Firefox update - what did you do and how do I fix this

  • 2 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by cor-el

Since the last update I am unable to receive my popups for ancestry for DNA matches and others. How do I fix this?

galger@neo.rr.com

Since the last update I am unable to receive my popups for ancestry for DNA matches and others. How do I fix this? galger@neo.rr.com

All Replies (2)

Do you have the Strict mode of the Tracking Protection? Try to switch to a Normal mode.

Note that this is about Ancestry using newrelic to host some files and this server is on a disconnect blocklist used by Firefox ETP and content blocking extensions.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.