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Verification email sent to an old disabled account…

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 24 views
  • Last reply by Tomatoshadow2

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

All Replies (3)

Your're trying to sign into your Firefox account correct?

@Magic74, If you can't access the email, you won't be able to get the verification code. You'll have to make a new Firefox account with an email you have access to.