![Mozilla VPN logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-07-14-17-10-01-26657d.png)
VPN Sign in loop
I cannot get Mozilla VPN to function on my windows 10 computer. The app gets stuck in a loop on the 'waiting for sign in subscription confirmation'. The app works on my apple phone but I have not been able to get it to work on my windows 10 computer. I have tried restarting my computer, re-installing the Mozilla VPN app, and deleting appdata but nothing has worked
I cannot get Mozilla VPN to function on my windows 10 computer. The app gets stuck in a loop on the 'waiting for sign in subscription confirmation'. The app works on my apple phone but I have not been able to get it to work on my windows 10 computer. I have tried restarting my computer, re-installing the Mozilla VPN app, and deleting appdata but nothing has worked
All Replies (1)
If you have an active subscription, contact the Mozilla VPN team directly:
Log into your account at https://accounts.firefox.com, click manage next to Subscriptions, and click support.