Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after update profile deleted, no data in old Firefox data on desktop

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by FredMcD

danielapavia
danielapavia
more options

Hi Everyone, 

after an automatic update from firefly and a refresh opening all my data is lost.

I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work

any ideas? thanks

Hi Everyone, after an automatic update from firefly and a refresh opening all my data is lost. I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work any ideas? thanks

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.