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ஆதரவு மன்றம்

Unable to make search suggestions work

  • 5 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by Tom
Tom
பதிவிடப்பட்டது

Recently Search Suggestions stopped working, I now have to type in full URLs where previously after a few letters I'd usually be directed to the correct URL, especially with sites I visit often. I checked in Preferences and everything is turned on as it should be. I tried turning Search Suggestions off and then turning them back on but that did not help. I have not tried anything further since I'm a bit concerned I might make things worse.

Any help/suggestions will be greatly appreciated!

Recently Search Suggestions stopped working, I now have to type in full URLs where previously after a few letters I'd usually be directed to the correct URL, especially with sites I visit often. I checked in Preferences and everything is turned on as it should be. I tried turning Search Suggestions off and then turning them back on but that did not help. I have not tried anything further since I'm a bit concerned I might make things worse. Any help/suggestions will be greatly appreciated!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • Firefox 69.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:69.0) Gecko/20100101 Firefox/69.0
  • Support URL: https://support.mozilla.org/1/firefox/69.0.2/Darwin/en-US/

நீட்சிகள்

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  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • F.B Purity - Cleans up Facebook (WX) 29.1.5.0 (fbpElectroWebExt@fbpurity.com)
  • Glance Screen Sharing 3.7.3 (glanceclient@glance.net)
  • Google 1.0 (google@search.mozilla.org)
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  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Adobe Contribute Toolbar 6.0 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8767 தீர்வுகள் 71704 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

Hi Tom, the drop-down on the address bar can show many types of suggestions. Are they all failing, or only the suggestions from history? Here's an illustration of the different indications:


One possible and unfortunate reason for the drop-down to stop working is if Firefox can't access the Places database (places.sqlite file) normally. That's where both bookmarks and history are stored. Have you noticed any issues adding new bookmarks? If so, please try:

(1) Do a normal quit out of Firefox and shutdown/restart of your Mac.

(2) Run the "Verify Integrity" function.

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Return

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

Hi Tom, the drop-down on the address bar can show many types of suggestions. Are they all failing, or only the suggestions from history? Here's an illustration of the different indications: <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-10-09-14-56-15-6c42a7.png" width="500"> ---- One possible and unfortunate reason for the drop-down to stop working is if Firefox can't access the Places database (places.sqlite file) normally. That's where both bookmarks and history are stored. Have you noticed any issues adding new bookmarks? If so, please try: (1) Do a normal quit out of Firefox and shutdown/restart of your Mac. (2) Run the "Verify Integrity" function. Open Firefox's Troubleshooting Information page using any of these methods: * "3-bar" menu button > "?" Help > Troubleshooting Information * (menu bar) Help > Troubleshooting Information * type or paste '''about:support''' in the address bar and press Return Near the bottom, there is a section titled '''Places Database''' -- that's the file which stores history and bookmarks. Click the button labeled '''Verify Integrity'''. There may be a 10-15 second delay before results appear. If all is well, the report that appears below the button should start with: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
jscher2000
  • Top 10 Contributor
8767 தீர்வுகள் 71704 பதில்கள்
பதிவிடப்பட்டது

By the way, this article describes where to check and make sure that History, Bookmark, and Open Tab suggestions are enabled: Address bar autocomplete in Firefox - Search your bookmarks, history and tabs.

By the way, this article describes where to check and make sure that History, Bookmark, and Open Tab suggestions are enabled: [[Address bar autocomplete in Firefox - Search your bookmarks, history and tabs]].
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
Tom
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Thanks for the fast answer, sorry to be so slow to get back to you. I just did what you suggested in Troubleshooting, and this is what I got as a response -

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

This means pretty much nothing to me, though the "database disk image is malformed" does not sound good. If you have any other help you can give me that would be great!

Thanks again!

Thanks for the fast answer, sorry to be so slow to get back to you. I just did what you suggested in Troubleshooting, and this is what I got as a response - > Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. This means pretty much nothing to me, though the "database disk image is malformed" does not sound good. If you have any other help you can give me that would be great! Thanks again!
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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cor-el
  • Top 10 Contributor
  • Moderator
17534 தீர்வுகள் 158559 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *https://support.mozilla.org/en-US/kb/Profiles
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
Tom
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Thanks very much! I renamed the places.sqlite and favicons.sqlite files as directed, then restarted Firefox and now the Search Suggestions is working again!

Any idea why this would have happened, or how I can keep it from recurring? Or is it just one of those things that can happen and needs to be dealt with when it does?

Thanks again for your help!

Thanks very much! I renamed the places.sqlite and favicons.sqlite files as directed, then restarted Firefox and now the Search Suggestions is working again! Any idea why this would have happened, or how I can keep it from recurring? Or is it just one of those things that can happen and needs to be dealt with when it does? Thanks again for your help!
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
கேள்வி எழுப்பு

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