X
Tap here to go to the mobile version of the site.

ஆதரவு மன்றம்

Trying to update my browser but when I did all my customizations were gone like changing my Top Sites to 24 and curved tabs so I can click in between them?

  • 11 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by LisaMichelleS
பதிவிடப்பட்டது

I also lost all my tools like the printer button. However I know how to configure it to get my tools back under Customization. I need to know if there is a way to update where I don't have to redo everything especially customizing my tabs to be curved as someone sent me steps on here and I only did it once so I would need the steps again.

When you update you should not lose your settings and customization's.

Can someone help me update correctly where everything sync 's with what my current version has?

I also lost all my tools like the printer button. However I know how to configure it to get my tools back under Customization. I need to know if there is a way to update where I don't have to redo everything especially customizing my tabs to be curved as someone sent me steps on here and I only did it once so I would need the steps again. When you update you should not lose your settings and customization's. Can someone help me update correctly where everything sync 's with what my current version has?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi LisaMichelleS, how do you have two different versions of Firefox installed? In separate program folders?

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.


Firefox 67 does a profile migration, creating a new profile (settings folder) named default-release and migrating your old data to it. Sounds like the migration did not work properly.

Could you check:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far?

Read this answer in context 1
மேற்கோள்

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

கூடுதல் தகவல்

FredMcD
  • Top 10 Contributor
4148 தீர்வுகள் 57912 பதில்கள்
பதிவிடப்பட்டது
Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
FredMcD
  • Top 10 Contributor
4148 தீர்வுகள் 57912 பதில்கள்
பதிவிடப்பட்டது
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the folder in your file explorer.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 0
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

There is no folder on my desktop called old firefox? and should I be clicking on the next couple of links below that question?

I don't understand the steps to do. Right now I have the new version and the old version. When I open the new version where I added 2 more rows of Top Sites and got the curved tabs back, both are gone and it was a lot of steps to get both and customize my firefox to what I needed.

I was told I would not have to do that again that when the next update happened I would not lose my custom settings.

I can't go through this every time there is an update?

How can I update and keep my two custom options I have done?

There is no folder on my desktop called old firefox? and should I be clicking on the next couple of links below that question? I don't understand the steps to do. Right now I have the new version and the old version. When I open the new version where I added 2 more rows of Top Sites and got the curved tabs back, both are gone and it was a lot of steps to get both and customize my firefox to what I needed. I was told I would not have to do that again that when the next update happened I would not lose my custom settings. I can't go through this every time there is an update? How can I update and keep my two custom options I have done?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
jscher2000
  • Top 10 Contributor
8514 தீர்வுகள் 69541 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi LisaMichelleS, how do you have two different versions of Firefox installed? In separate program folders?

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.


Firefox 67 does a profile migration, creating a new profile (settings folder) named default-release and migrating your old data to it. Sounds like the migration did not work properly.

Could you check:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far?

Hi LisaMichelleS, how do you have two different versions of Firefox installed? In separate program folders? If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks. ---- Firefox 67 does a profile migration, creating a new profile (settings folder) named '''default-release''' and migrating your old data to it. Sounds like the migration did not work properly. Could you check: '''Profile Manager Page''' Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it. This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!) The profile that Firefox is currently using will have this: '''This is the profile in use and it cannot be deleted.''' Do you have another profile named '''default''' or default-''longnumber'' listed on this page? If so, you can check whether it is the one you were using recently by clicking its '''Launch profile in new browser''' button. If it isn't what you want, simply close that new window. If it IS what you want, back on the about:profiles page, click the '''Set as default profile''' button for that profile so Firefox uses it automatically at the next startup. Any progress so far?

jscher2000 மூலமாக திருத்தப்பட்டது

இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Hi Jscher, I found where you completely helped me last time by giving me the steps for the curved tabs and for adding the rows to my Top Sites and was going to see if I could ask you for help again as you explained it last time so well. So thank you so much for the reply!! :)

So I have two because I downloaded the new version and I opened it to take a peak and see if it had my curved tabs and extra rows of Top Sites and it didn't have it so I opened Task Manager and killed my current version of Firefox (as I know it will save my current open tabs and allow me to in history restore my last session or on the first page that opens it will say would you like to restore your last session as when you kill it it thinks there was an issue and saves your last session) I do this as I have several tabs open always that I work on continuously which is why I use firefox as it can handle 40 or 100 tabs open beautifully. This is my workflow for salesforce as I leave open the customers I need to go back and work on.

I thought if I used task manager and killed it and restored it in the new version of firefox it would save all my settings. But it didn't work.

Even though my old firefox was not in my task bar at the bottom I was able to click on my windows key and open the firefox version it had and luckily in there it was still my old version. Which put it back in my task bar and I restored my sessions/tabs.

I still can open the new firefox version I downloaded to my desktop and when I do it is the new version or if I use the one on my task bar it is the old version. So I have both.

I'm afraid to close it with out the kill in case I can't get the new one to work with my customizations.

I can do the download again but I need to be able to restore my current session, keep my curved tabs you gave me the steps on and it wasn't easy but I don't want to do it again, and keep my extra rows of Top Sites.

Is this possible? and is there any way to give me a step by step of how to download the new version and keep all 3 things above from my current session and my current customizations?

Hi Jscher, I found where you completely helped me last time by giving me the steps for the curved tabs and for adding the rows to my Top Sites and was going to see if I could ask you for help again as you explained it last time so well. So thank you so much for the reply!! :) So I have two because I downloaded the new version and I opened it to take a peak and see if it had my curved tabs and extra rows of Top Sites and it didn't have it so I opened Task Manager and killed my current version of Firefox (as I know it will save my current open tabs and allow me to in history restore my last session or on the first page that opens it will say would you like to restore your last session as when you kill it it thinks there was an issue and saves your last session) I do this as I have several tabs open always that I work on continuously which is why I use firefox as it can handle 40 or 100 tabs open beautifully. This is my workflow for salesforce as I leave open the customers I need to go back and work on. I thought if I used task manager and killed it and restored it in the new version of firefox it would save all my settings. But it didn't work. Even though my old firefox was not in my task bar at the bottom I was able to click on my windows key and open the firefox version it had and luckily in there it was still my old version. Which put it back in my task bar and I restored my sessions/tabs. I still can open the new firefox version I downloaded to my desktop and when I do it is the new version or if I use the one on my task bar it is the old version. So I have both. I'm afraid to close it with out the kill in case I can't get the new one to work with my customizations. I can do the download again but I need to be able to restore my current session, keep my curved tabs you gave me the steps on and it wasn't easy but I don't want to do it again, and keep my extra rows of Top Sites. Is this possible? and is there any way to give me a step by step of how to download the new version and keep all 3 things above from my current session and my current customizations?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
jscher2000
  • Top 10 Contributor
8514 தீர்வுகள் 69541 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

I'm sorry, maybe it's because I haven't had dinner, but I'm confused about how you can be running two different versions of Firefox, old and new.

Did you check the about:profiles page yet?

I'm sorry, maybe it's because I haven't had dinner, but I'm confused about how you can be running two different versions of Firefox, old and new. Did you check the about:profiles page yet?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

I downloaded the new version on my desk top and I can open it and see what's missing. The old version does get pulled out of my task bar but still exists in windows. I can pull it up and it has my tabs and customizations and I know it is the old version as I check the version number. I can access both. Probably because my old version of Firefox is open and running while I am opening the new version. I'm afraid to close it completely as I don't want to lose my tabs I'm working on even if I have to go through all the steps again to get the curved tabs and Top sites I just can't lose my tabs I'm working out of and there are too many to book mark them all.

I will try the profiles page once I get a computer savy person with me as that just is over my head.

If I knew that I could hit restore previous session in history after opening the new version of Firefox I could redo the steps or if there was a way for the customization to carry into the updated version but it seems like it should be seamless.

I will get on site help as this is to big a deal for me to mess up. Wish I could share my screen and give you the controls to help me but I know that is way above and beyond.

I wish Firefox had help that could remote in like some services do but again I know that would be costly.

I downloaded the new version on my desk top and I can open it and see what's missing. The old version does get pulled out of my task bar but still exists in windows. I can pull it up and it has my tabs and customizations and I know it is the old version as I check the version number. I can access both. Probably because my old version of Firefox is open and running while I am opening the new version. I'm afraid to close it completely as I don't want to lose my tabs I'm working on even if I have to go through all the steps again to get the curved tabs and Top sites I just can't lose my tabs I'm working out of and there are too many to book mark them all. I will try the profiles page once I get a computer savy person with me as that just is over my head. If I knew that I could hit restore previous session in history after opening the new version of Firefox I could redo the steps or if there was a way for the customization to carry into the updated version but it seems like it should be seamless. I will get on site help as this is to big a deal for me to mess up. Wish I could share my screen and give you the controls to help me but I know that is way above and beyond. I wish Firefox had help that could remote in like some services do but again I know that would be costly.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
FredMcD
  • Top 10 Contributor
4148 தீர்வுகள் 57912 பதில்கள்
பதிவிடப்பட்டது

jscher2000 said

how you can be running two different versions

As long as each is using its own programs folder, and its own profile, it can be done without problems.

I have several versions set up this way.

''jscher2000 [[#answer-1233687|said]]'' <blockquote> how you can be running two different versions </blockquote> As long as each is using its own programs folder, and its own profile, it can be done without problems. I have several versions set up this way.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
FredMcD
  • Top 10 Contributor
4148 தீர்வுகள் 57912 பதில்கள்
பதிவிடப்பட்டது

Lisa, what versions of Firefox are installed? You have several options as to get the data from the old program to the new.

First is sync. Selected data can be shared between different profiles and systems.

Second is to copy users files from one profile to another. This will overwrite the current user files

Lisa, what versions of Firefox are installed? You have several options as to get the data from the old program to the new. First is sync. Selected data can be shared between different profiles and systems. Second is to copy users files from one profile to another. This will overwrite the current user files
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
jscher2000
  • Top 10 Contributor
8514 தீர்வுகள் 69541 பதில்கள்
பதிவிடப்பட்டது

Also, make a backup of the profile running in the older version of Firefox. See: Back up and restore information in Firefox profiles.

Also, make a backup of the profile running in the older version of Firefox. See: [[Back up and restore information in Firefox profiles]].
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Thank you both so much this was a crazy mess. I was able to copy the profile I wanted to the new version and set it as my default. The old version is somehow still accessible through a pinned short cut in my start menu but I did have both pinned in my task bar and removed the old version or unpinned it from my task bar. If I search my start menu by firefox they both still come up somehow and I had to launch them both to see which one was the right one. So now I know to go to the 2nd one if needed but I only use it as a short cut on my task bar anyway. I cannot tell you how happy I am to keep all the custom work I did like you helped me before for the curved tabs customizing my Top Sites to 24! Thank you so very much for all the help I really truly appreciate it!!

Thank you both so much this was a crazy mess. I was able to copy the profile I wanted to the new version and set it as my default. The old version is somehow still accessible through a pinned short cut in my start menu but I did have both pinned in my task bar and removed the old version or unpinned it from my task bar. If I search my start menu by firefox they both still come up somehow and I had to launch them both to see which one was the right one. So now I know to go to the 2nd one if needed but I only use it as a short cut on my task bar anyway. I cannot tell you how happy I am to keep all the custom work I did like you helped me before for the curved tabs customizing my Top Sites to 24! Thank you so very much for all the help I really truly appreciate it!!
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.