Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Junk mail mark disappears - release 60.3.3 (32-bit)

  • பதில்கள் இல்லை
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views

When I click a message item as junk, the junk mark only stays on for a moment. Solutions attempted:

          1     I have tried tools/options/security/junk   "reset training data" ON. No change.
           2    I have tried tools/options/security/junk   "reset training data" OFF. No change.
            3   If I turn on "When I mark messages as junk: Move them to the account's Junk folder" they disappear when I click junk for a message (and they do not show up in the junk folder).
When I click a message item as junk, the junk mark only stays on for a moment. Solutions attempted: 1 I have tried tools/options/security/junk "reset training data" ON. No change. 2 I have tried tools/options/security/junk "reset training data" OFF. No change. 3 If I turn on "When I mark messages as junk: Move them to the account's Junk folder" they disappear when I click junk for a message (and they do not show up in the junk folder).