Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

HP OfficeJet Pro 8740 will not work with Mozilla Firefox after update.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 51 views
  • Last reply by Shadow110

braffer
braffer
more options

Refreshed my Firefox on hp laptop after being off for several months. My HP OfficeJet Pro 8740 will not print any email accounts, etc from Mozilla. When the print block comes up it shows that it sees it, but will not let me add as default printer. Will only allow me to eprint, which I do not want to do. How do I get my Pro 8740 to work once more. It is getting dire. Thank you.

Refreshed my Firefox on hp laptop after being off for several months. My HP OfficeJet Pro 8740 will not print any email accounts, etc from Mozilla. When the print block comes up it shows that it sees it, but will not let me add as default printer. Will only allow me to eprint, which I do not want to do. How do I get my Pro 8740 to work once more. It is getting dire. Thank you.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi please try :

If using the drivers that came on CD with the printer please check for newer drivers here : https://support.hp.com/ca-en/product/hp-officejet-pro-8740-all-in-one-printer-series/7902055/drivers

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (1)

Shadow110
Shadow110
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi please try :

If using the drivers that came on CD with the printer please check for newer drivers here : https://support.hp.com/ca-en/product/hp-officejet-pro-8740-all-in-one-printer-series/7902055/drivers

Please let us know if this solved your issue or if need further assistance.