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I am trying to add new addons not letting me as it says I need to download firefox, yet my firefox tells me i have the most up to date version installed

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  • Last reply by James

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10

All Replies (1)

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

In your More Systems Details on right your useragent shows as Chrome on Mac OSX 10.11.6

This may be due to the Random Agent Spoofer (deactivated) extension you have installed in Firefox