firefox gives netflix "insecure connection" error, please help
ive recently moved house and bought another modem/new internet connection. updated firefox and now getting "insecure connection" errors every time i go to open netflix and a few other HTTPS sites. ive googled it and tried everything - clock settings, cleared caches' etc etc but all to no avail. its on a mac laptop - also up to date. i run ghostery, but thats it - nothing else. its saying its a "SSL_ERROR_BAD_CERT_DOMAIN" issue. any help would be greatly appreciated - i'm not very tech savvy at all, so please talk in basic terms. please help. cheers, luke.
தீர்வு தேர்ந்தெடுக்கப்பட்டது
thanks fred - i tried a few of these, but all to no avail. i ended up calling my internet provider and after some time, they also couldnt isolate/identify the actual issue. i then went on to call the apple help line. solved. the bloke suggested i clean out the cache/cookies in safari - i can never recall using safari. however it fixed the issues with firefox, and surprisingly the "offline" issues ive had with spotify. there was some kind of 3rd party/malware blocking some of these sites. its got me stumped how it worked, but its all sorted now.
thank you kindly for your input and prompt assistance. luke.
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
http://kb.mozillazine.org/Error_loading_websites
- uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
- configured their website improperly
How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER
தீர்வு தேர்ந்தெடுக்கப்பட்டது
thanks fred - i tried a few of these, but all to no avail. i ended up calling my internet provider and after some time, they also couldnt isolate/identify the actual issue. i then went on to call the apple help line. solved. the bloke suggested i clean out the cache/cookies in safari - i can never recall using safari. however it fixed the issues with firefox, and surprisingly the "offline" issues ive had with spotify. there was some kind of 3rd party/malware blocking some of these sites. its got me stumped how it worked, but its all sorted now.
thank you kindly for your input and prompt assistance. luke.
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.