Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Running Firefox Stable (Firefox 57.0.dmg) for a couple hours eventually results in a Frozen Mac (High Sierra).

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by phillywiggins

First of all, thanks so much for any support and all the hard work on Firefox! Hope this report helps / finds like-minded souls who want to use Firefox but see it grinding their system to a halt after a bit of usage.

Repro:

 - Install fresh version of Firefox 47.0.dmg on high-end Macbook Pro
 - Before launch, remove all old profiles
 - Do not install any addons
 - Enable Tracking Protection
 - Use browser normally (Logging into email, pinning a couple tabs, surfing on max 10 additional tabs)
 - Firefox Quantum is so fresh and fast, loving it!
 - Bu then: Between 10 minutes and 4 hours later, all Apps grinds to a halt.
 - Entire Mac becomes nearly unusable while I crawl through activity monitor to force quit
 - Sometimes if I cannot Force Quit Firefox in time, the system recovers
 - Otherwise, force close Firefox and Apps comes back to life
 - Checking "about:crashes" often has no results :( This means I cannot send a bug report with the crash.
 - Go back to Chrome and whimper b/c it feels so slow now, but does not destroy my computer at irregular intervals

Solutions Tried:

 - Resetting Firefox Profiles
 - Deleting all profiles
 - Tried FireFox Developer Edition, had the same problem
 - Tried beta, had the same problem
 - Now trying Nightly. Will report back on results.
First of all, thanks so much for any support and all the hard work on Firefox! Hope this report helps / finds like-minded souls who want to use Firefox but see it grinding their system to a halt after a bit of usage. Repro: - Install fresh version of Firefox 47.0.dmg on high-end Macbook Pro - Before launch, remove all old profiles - Do not install any addons - Enable Tracking Protection - Use browser normally (Logging into email, pinning a couple tabs, surfing on max 10 additional tabs) - Firefox Quantum is so fresh and fast, loving it! - Bu then: Between 10 minutes and 4 hours later, all Apps grinds to a halt. - Entire Mac becomes nearly unusable while I crawl through activity monitor to force quit - Sometimes if I cannot Force Quit Firefox in time, the system recovers - Otherwise, force close Firefox and Apps comes back to life - Checking "about:crashes" often has no results :( This means I cannot send a bug report with the crash. - Go back to Chrome and whimper b/c it feels so slow now, but does not destroy my computer at irregular intervals Solutions Tried: - Resetting Firefox Profiles - Deleting all profiles - Tried FireFox Developer Edition, had the same problem - Tried beta, had the same problem - Now trying Nightly. Will report back on results.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Update: Firefox Nightly has been stable on my computer with no extensions installed, now logged into my sync account but removed all extensions. Not sure what the difference is...

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Update: Firefox Nightly has been stable on my computer with no extensions installed, now logged into my sync account but removed all extensions. Not sure what the difference is...