Firefox 57 sporadically unable to load some websites (Hmm. We’re having trouble finding that site). Any new hints ?
Have tried proxy settings, disabling prefetch, clearing browser cookies, etcetera. This issue sporadically asserts.
(Safari loads the websites)
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Hmm. We’re having trouble finding that site.
We can’t connect to the server at www.xyzblahblah.com. If that address is correct, here are three other things you can try:
Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web.
All Replies (4)
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/
Please let us know if this solved your issue or if need further assistance.
Pkshadow said
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.
The operating system is Mac OS x 10.10. The equivalent will be tried for this Mac.
3.2920 said
Pkshadow saiduninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.The operating system is Mac OS x 10.10. The equivalent will be tried for this Mac.
Re-installed from scratch, after de-install and blowing away all vestigial data. Have not seen this issue again, yet.
Thx for the suggestion.
Sometimes disabling Site Data brings this about.