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I cannot sign-on to Firefox. I keep getting an error message that my Firefox profile is either missing or inaccessable.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Kevin

Before this problem occured I was restoring Firefox to the default settings because it was slow. The clean-up step was interrupted and then the error message regarding my profile began appearing.

Before this problem occured I was restoring Firefox to the default settings because it was slow. The clean-up step was interrupted and then the error message regarding my profile began appearing.

All Replies (2)

Hello there,

Have you tried reinstalling "Firefox for Android" and see if the problem still persists?

Keep us posted!

You will need to uninstall and re-install Firefox to fix the issue.