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Firefox crashes

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by Moses

Firefox keeps crashing, especially when I watch videos on YouTube. It also gets stuck when I use FaceBook. bp-ef3a0d36-47bb-4635-a370-712ed2140511

Firefox keeps crashing, especially when I watch videos on YouTube. It also gets stuck when I use FaceBook. bp-ef3a0d36-47bb-4635-a370-712ed2140511

All Replies (1)

The System Memory Use Percentage in the crash reports is rather high, so this could be out-of-memory crashes.


Firefox has hardware acceleration set to "on" by default, but it's still young, which means some video cards or drivers might have problems with it. You can try to disable hardware acceleration to see if that alleviates your problems.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps for Firefox version 29.0 and above:

  • Click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux. For Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window, click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles: