அனைத்துத் தயாரிப்புகள் ஆதரவு மன்றம்

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outlook.com. Microsoft Tech Support is unresponsive. The sending websites refuse to help.

It seems to me that FF chokes on the length of the hyperlink. Here is a sample: https://kelbyone.acemlnb.com/lt.php?x=3DZy~GE2JaTN5XV.-wy5heOd~nAnuwAjluw2Z5PEIaOb5p8qy0y.0uJz2nRzit~yjvYwXncWJXCf657

If I paste the hyperlink into the search window, the page will load. When I forward the e-mail from Outlook to yahoo mail, the image displays.

I am running extensions Adblocker Ultimate and DuckDuckGo Privacy Essentials.

I would like help with this, at least, to identify where the problem is.

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and sometimes it works and sometimes they just crash again immediately. I can go to Amazon and the page won't load completely so I can't do anything. If I try and close Firefox it won't close, it is frozen. And often, pages just load very slowly even though my internet connection is strong. This just started about a month or so ago. I have refreshed Firefox, updated it, and checked the systems on my computer. All my internal diagnostics returned "no issues." So it has to be the program.

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

I suffered a BSOD on my fully up to date Win10 Pro (v 22H2, build 19045.4474)

Upon rebooting, Thunderbird is failing to open. The error message is:

   Unable to open the folder Inbox on xxx@example.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again.

There is no other process using the Inbox folder. I have rebooted and the error message persists. It looks to me like the more correct message would be that the Inbox or the profile is corrupted.

I see other threads asking how to restore a corrupted profile, but none of the answers are very useful. They all see to be tips on how to restore a backup of the profile at %APPDATA%\Thunderbird\Profiles.

If I had a backup of that folder, I wouldn't need to ask how to recover a Profile after a crash.

If it helps at all, when I opened the Error Console in Thunderbird, I see the following messages:

``` Uncaught Error: Component returned failure code: 0x8055000a [nsIMsgFolder.updateFolder]

   updateFolderAndNotifyOnLoad resource:///modules/DBViewWrapper.jsm:88
   open resource:///modules/DBViewWrapper.jsm:812
   _onSelect chrome://messenger/content/about3Pane.js:2578
   handleEvent chrome://messenger/content/about3Pane.js:1597
   <anonymous> chrome://messenger/content/about3Pane.js:128
   read resource:///modules/LineReader.jsm:60
   _actionListResponse resource:///modules/Pop3Client.jsm:1033
   _onData resource:///modules/Pop3Client.jsm:356

DBViewWrapper.jsm:88

Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] ext-mail.js:2555

   findNewMessages chrome://messenger/content/parent/ext-mail.js:2555
   onFolderIntPropertyChanged chrome://messenger/content/parent/ext-mail.js:2522
   _actionHandleMessage resource:///modules/Pop3Client.jsm:1245
   _actionRetrResponse resource:///modules/Pop3Client.jsm:1405
   read resource:///modules/LineReader.jsm:65
   _actionRetrResponse resource:///modules/Pop3Client.jsm:1371
   _onData resource:///modules/Pop3Client.jsm:356
   AsyncFunctionNext self-hosted:852

Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] 4 ext-mail.js:2555

```

There must be some tool that validates the Profile independently of Thunderbird.

I'm at a loss, and I'm being bounced around by a ping pong by Comcast and Optimum. Let me state some facts. 1. The error I'm reporting here, I have NEVER EVER seen before. 2. I have 2 email comcast email addresses, they have worked with Thunderbird for over 15 years- no issues. 3. Optimum is my ISP for the past 5 yrs- no issues like this. I don't have an email address w/them. Seems they don't provide them anymore I was told by their rep!

Earlier last week I noticed I was not receiving emails at all from on my iPhone. I use the iPhone Mail application for email.

I opened Tbird this morning and saw this WEIRD message for both comcast email addresses.

Sending of password for user xxx@comcast.net did not succeed. Mail server mail.comcast.net responded: [AUTH] Temporarily blacklisted IP Address - try again later

Then the following window in Tbird appears both accounts each.

Login to server mail.comcast.net with username xxx@comcast.net failed Retry, Enter New Password, Cancel

No idea what the above blacklist error means.

I called Comcast. We checked/reset the passwords on the accounts in the comcast webmail, I changed them in Thunderbird. I checked both inboxes, and there were over 40 emails I never received in Tbird, nor on my phone, inside Comast's webmail.

Using comcast webmail on my PC, I am able to send emails to myself from both accounts, and reply. My friends are able to send me emails to both accounts. However I can only see the emails on my phone, NOT in Thunderbird.

Here's the more weird part.

My primary comcast (#1) email address on my phone works ONLY when I'm using my cellular data. If I connect to my ISPs router, I cannot send/receive email at all from comcast, and using Apple's mail app, I cannot send email using the gmail account that I have in Mail also. The gmail is independent from comcast.

If I disconnect from Optimum WiFi router, then the following works: 1. Gmail- can send/receive email 2. Comcast email #1 (Primary)- can send and receive emails from/to anyone 3. Comcast email #2- can only receive email, it cannot send at all.

When connected to my WiFi both comcasts read same error in Mail app with "Cannot Get Mail, xxx is currently unavailable"

And no matter what I do- Thunderbird continues to give me the above error and nothing can be sent OR received in Thunderbird.

I have no idea where to go on this one.

Thanks in advance.

Hi, I downloaded messages from an university account to a local folder created in Thunderbird. After doing so, I deleted the online messages to make room for more messages, since the university account has very limited space. However, the donwnloaded messages are only visible in preview mode, with a short truncated text. If I click on them it shows a blank message, and attachements are missing too. I already did this before and it worked well. Any idea what was wrong this time? Is there still any way to fix those messages (they are not available online anymore)? Thanks!

When writing an email message, periodically the cursor jumps to the subject line.

A prior thread recommended unchecking the hardware acceleration option at Settings / General / Indexing -- though that has not worked for me.

Does anyone have a solution?

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Please provide guidance on how to fix this issue. When I attempt to transmit an email I get the error: "Add security exception, Location: smtp.aol.com:465 This site attempts to identify itself with invalid information." When I Confirm Security Exception I get: "Send Message Error: Sending of the message failed. Peer Certificate issuer is not recognized. The configuration related to smtp.aol.com must be corrected." I cannot receive any emails either. No error message just no new emails since 5/29/2024. I have verified the settings needed and checked my system that they are correct. As this happened after an update I think this is your bug.

Two related problems I think:

1) I have never used the Archive facility, and I've unchecked the box in the Copies & Folders | Message Archives | Keep message archives in - for all the mailboxes. But I'm still getting *some* messages appearing in the Archives mailbox that now has no subfolders. And I never type "A" when reading a message. Some messages just appear there. They are duplicated in the Unified Folders.

2) On a random basis (every couple of days) the Archives folder gets several blank messages the date of 12/31/1969 that I can't delete or read. They can't be marked as read either so they stay in bold. And a little while later they're gone.

I am running Total Defense as an anti-malware, and I saw elsewhere the suggestion to turn off scan of the mailboxes, but wouldn't that leave me vulnerable to malware that comes in via emails?

Any idea what's going on? TIA!

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

When downloading a file in Facebook Messenger, Firefox changes file extension to .pdf. My case was .docx file but looking for help found people have problem with other formats, even non document saving as .pdf.

Not asking for help, just reporting problem

Hi, I know 95% likely NOT to be Thunderbird but hoped someone might have some advise.

With TSOHost & they recently migrated me to xxxxxxxxxxxx.prod.sxb1.secureserver.net (no choice) I think this is a GoDaddy server.

emails use to Go instantly (talking about the delay between pressing send & it going, so I can go on to the next. Not how long it takes to get to the received. Now 4 to 10 seconds, I guess 6 or 7 seconds on average. Short emails, no attachments, size seems to make no difference.

SSL & ports etc. all seem fine, it works, just slow. Not changed anything else in TB apart from the server name.

Is faster direct from webmail but prob. around 4 seconds.

Thankfully receiving is just as fast as before, again the update of what is shown, not from X to Y. TSOHost once moved me in error & I had similar slow but also on receive, might open TB & it was 10 - 20 seconds, I think even longer, before incoming were show & updated. I got them to move me back. I think then it was GoDaddy underneath. TSOHost say its down to the client, which seems unlikely if the day before migration it was OK.

Any advise/ideas. May not seem a lot but doing through lots of short emails, it does slow you down.

Can't see how virus detection could be involved, as nothing changed, perhaps a difference server, Windows defender is doing some more stuff, wild guess?

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the comcast accounts. It says Authentication Failure, but I have not changed anything on the accounts, including passwords. Entering the same password works - for a while. Any idea how to stop this?

I just marked an email as spam/junk and I expected it to be moved to the spam folder. Unfortunately this did not happen. Even after restarting (latest version)Thunderbird the spam mail is still in my inbox. It's a bit disappointing and unexpected. Am I doing something wrong, or does this kind of functionality depend on the imap server?

I was able to use it normally before, but when I downloaded a file, the browser froze, so I used Task Manager to terminate Firefox and reopened it, and then I encountered this situation.

When I open the "Downloads" in Firefox, the browser hangs and prompts unresponsive. I have tried the troubleshooting mode, but it did not work, the problem still exists. I also tried to "Refresh Firefox", but this did not solve the problem either. I also tried to delete places.sqlite, but it was also ineffective. Then I created a new user profile, but the same situation occurred. I also tried to uninstall Firefox, delete AppData/Local/Mozilla and AppData/Roaming/Mozilla, and then reinstall it, but it also couldn't solve this problem. I've had this problem on both 126 and 125.