Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Firefox update won't finish checking add ons.

  • 2 svar
  • 11 har detta problem
  • 11 visningar
  • Senaste svar av drkenrich

more options

When I started Firefox this AM the "Checking Compatibility of Add-ons" box comes up, but it won't finish. Clicking on the cancel button does nothing either. I have tried uninstalling Firefox, restarting and installing to no avail.

When I started Firefox this AM the "Checking Compatibility of Add-ons" box comes up, but it won't finish. Clicking on the cancel button does nothing either. I have tried uninstalling Firefox, restarting and installing to no avail.

Vald lösning

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json and addons.sqlite file.

You can also check for problems with the preferences and delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value.*http://kb.mozillazine.org/Preferences_not_saved

Läs svaret i sitt sammanhang 👍 2

Alla svar (2)

more options

Vald lösning

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json and addons.sqlite file.

You can also check for problems with the preferences and delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value.*http://kb.mozillazine.org/Preferences_not_saved

more options

I had this problem...again. I've tried all the solutions in this forum with minimal success. But I FOUND A SOLUTION!!

I reinstalled FF, tried fixing about:config, deleted the extensions.* files, turned off auto update on both FF and the add-ons, clicked on change add-ons to manually update, and then even went in and actually did change each one to OFF for updates. Nothing worked.

It was operator error (me). I like to do things quick so I install FF (V 24), then I open tabs for all the add-ons I know I want, then install all of them before I restart.

This time I started with a clean install, opened my add-on tabs, but installed each one, then restarted, before installing the next one.

It worked!!