how do you undownload a toolbar
I download a program from the internet and it gave me a toolbar I don't want. I have uninstall the program but the toolbar is still there.and it is also keeps trying to download this chrome toolbar and then a message thingy pops up say fire cant because one already exist and when I push ok it take me to some website with some tv shows. Can you me?
Vald lösning
You probably have an unwanted extension that is adding the toolbar as well as trying the download. Please disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
- Ctrl+Shift+a
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or if possible Remove).
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that get rid of the toolbar?
Two other things:
(1) Check for a user.js file in your settings folder, as described in this article: How to fix preferences that won't save
(2) Supplement your regular security scans with a few extras. This article lists tools that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware
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Vald lösning
You probably have an unwanted extension that is adding the toolbar as well as trying the download. Please disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
- Ctrl+Shift+a
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or if possible Remove).
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that get rid of the toolbar?
Two other things:
(1) Check for a user.js file in your settings folder, as described in this article: How to fix preferences that won't save
(2) Supplement your regular security scans with a few extras. This article lists tools that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware
Thank you so much!!!!!!!!!!!!!