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I'm installing Microsoft Office 2011 for mac and it can't continue downloading while the firefox plugin process is still running, how do I shut it down temoporarily?

empeterson
empeterson
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My hard drive got wiped the other week so I'm in the process of re-installing all my old software. I'm trying to download microsoft office 2011 for my mac and it is asking me to shut down all other programs that are running. The message says... "This installation cannot be completed while the following software is running" then it lists "Firefox Plugin Process."

How do I close this program to continue the download process?

Please help!

My hard drive got wiped the other week so I'm in the process of re-installing all my old software. I'm trying to download microsoft office 2011 for my mac and it is asking me to shut down all other programs that are running. The message says... "This installation cannot be completed while the following software is running" then it lists "Firefox Plugin Process." How do I close this program to continue the download process? Please help!

Alla svar (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Can you completely exit Firefox at this point? Then Firefox should shut down all of its various processes.

empeterson
empeterson Frågans ägare
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Hi Jscher,

That's what is so weird about this... I have completely closed out of Firefox and it's still saying there is this "Firefox plugin process" is still open and running. I am not sure what is going on.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If you were running Windows, I've have you look in the Task Manager for plugin-container.exe, but on MacOS, I don't know where you would find/kill a process. Well, I suppose you could restart the OS.