Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

I downloaded an update and now Firefox does not connect to the Internet. Having downloaded it again and again without avail, what do I do?

  • 1 svar
  • 4 har detta problem
  • 2 visningar
  • Senaste svar av SafeBrowser

more options

Firefox has gone haywire and won't connect to the Internet. I was prompted to install one of your updates and I did. Afterwards, it would no longer connect. I uninstalled and reinstalled it several times, but still I cannot connect to the Internet. My OS is Windows 7

Firefox has gone haywire and won't connect to the Internet. I was prompted to install one of your updates and I did. Afterwards, it would no longer connect. I uninstalled and reinstalled it several times, but still I cannot connect to the Internet. My OS is Windows 7

Alla svar (1)

more options

After a Firefox upgrade/update, your firewall may not recognize that new version and will not allow access to the internet; that is your firewall doing its job. You may need to

  1. close Firefox (Firefox button > Exit or File > Exit)
  2. remove permissions for Firefox from your firewall's programs list
  3. restart Firefox
  4. allow your firewall to detect the new version and give the permissions needed by your firewall for Firefox to access the internet.

See --> Cannot connect after upgrading Firefox
See --> Firewalls-Configuring firewalls


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Ändrad av SafeBrowser