Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Error "content not available in a compatible codec" when trying to play video clips in websites

  • 4 svar
  • 0 har detta problem
  • 131 visningar
  • Senaste svar av jonzn4SUSE

more options

I am using Firefox 102.8.0esr on openSUSE Leap 15.4. Two days ago Firefox stopped playing video clips on websites, notably BBC News and Facebook. On BBC News I get the error message "The content is not available in a compatible codec" but elsewhere just "video cannot be played". I have checked that the same video clips can be played without a problem in Google Chrome

I am using Firefox 102.8.0esr on openSUSE Leap 15.4. Two days ago Firefox stopped playing video clips on websites, notably BBC News and Facebook. On BBC News I get the error message "The content is not available in a compatible codec" but elsewhere just "video cannot be played". I have checked that the same video clips can be played without a problem in Google Chrome

Vald lösning

Problem solved, many thanks - it was indeed related to ffmpeg and associated libraries. Although, after installing Leap 15.4, I had done the vendor change to Packman for the multimedia codecs etc, I discovered that ffmpeg and 12 associated packages were no longer coming from Packman. It seems likely that this happened in an update a few days ago. Anyway, making the vendor change again cured the problem

Läs svaret i sitt sammanhang 👍 1

Alla svar (4)

more options

See if this site helps you update your ffmpeg files. https://www.opensuse-community.org/

Ändrad av jonzn4SUSE

more options

I would also recommend running more than 1 browser so that your data is not in just in one place. The distro browser keep losing my tabs which is why I stopped using it as a daily driver. If one browser loses my data and or tabs, I can send them from another browser. see screenshot

more options

Vald lösning

Problem solved, many thanks - it was indeed related to ffmpeg and associated libraries. Although, after installing Leap 15.4, I had done the vendor change to Packman for the multimedia codecs etc, I discovered that ffmpeg and 12 associated packages were no longer coming from Packman. It seems likely that this happened in an update a few days ago. Anyway, making the vendor change again cured the problem

more options

Great. Mark it as resolved and have a good day. Don't forget about my suggestions.  ;-)