Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

can't remove extension

  • 1 svar
  • 1 har detta problem
  • 21 visningar
  • Senaste svar av cor-el

mozilla.mb
mozilla.mb
more options

I would like to remove Avira Browser Safety but none of the directions at https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons seemed to help as there is nothing in my extensions folder in my profile.

I would like to remove Avira Browser Safety but none of the directions at https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons seemed to help as there is nothing in my extensions folder in my profile.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Extensions that do not have a "Remove" button are installed globally by other software. You need to remove such extensions via the Options/Preferences of this software or uninstall this software. You can find the installation path of an extension in the extensions.json file in the Firefox profile folder in the "path" key.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.