Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

How to restore an earlier session even though I have clicked on Start New Session by mistake Is the earlier one lost? If not how to retrieve it?

more options

After a crash, I clicked on Start New Session by mistake, instead of Restore Previous session. As a result I lost all my widows and tabs. If I click restore session now, I only get my default page window and nothing else.Very frustrating. What can be done?

After a crash, I clicked on Start New Session by mistake, instead of Restore Previous session. As a result I lost all my widows and tabs. If I click restore session now, I only get my default page window and nothing else.Very frustrating. What can be done?

Alla svar (2)

more options

Complementary information: On another computer I have the opposite problem. Last week it crashed and firefox returned me a session dating from April, which I had thought lost at the time! So, I know it must be possible. After all, all my viewing details are currently preserved in my History

more options

COMPLEMENTARY INFORMATION: On my personal profile folder, I have found an earlier entry for 29/06/2019 which contains a reference to most of the windows and tabs I need to recover, whereas those for today only contain what pages I have accessed to search for help, such as this page. There are no files for intermediary dates despite the fact I have used this computer and used firefox on it between 29/06 and today. Can I retrieve intermediary sessions, or if the worst comes to the worst, can I retrieve the 29/06 session? Thanks. How