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I have downloaded the latest version of firefox when i go to install it says can not connect to internet error. i can browse with internet explorer and chrome.

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running windows 7 and i have already messed with the firewall by allowing add the program and still same error. it all started with browser not connecting to the internet so i uninstalled it and tried downloading it with a new version and still same error on install with can not connect to the internet.

running windows 7 and i have already messed with the firewall by allowing add the program and still same error. it all started with browser not connecting to the internet so i uninstalled it and tried downloading it with a new version and still same error on install with can not connect to the internet.

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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}