Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Clicking "Get started" when trying to Sign in to Sync on Portable FF, I get a blank screen. It works on installed FF. What can I do to get it to work portably?

  • 3 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av martinfors

more options

Portable Firefox: 1. I click on the "hamburger icon" in the top right 2. I click "Sign in to Sync" 3. I click "Get started" 4. I get a blank screen with no option to create new or log in to existing account.

Installer Firefox or Firefox Mobile: 1-3: Same as above 4. I get the form to sign up and enter my credentials 5. I don't get an activation e-mail

Portable Firefox: 1. I click on the "hamburger icon" in the top right 2. I click "Sign in to Sync" 3. I click "Get started" 4. I get a blank screen with no option to create new or log in to existing account. Installer Firefox or Firefox Mobile: 1-3: Same as above 4. I get the form to sign up and enter my credentials 5. I don't get an activation e-mail

Alla svar (3)

more options

I've fixed the first problem, seeing a blank screen. This was due to Third party cookies. Apparently those has to be accepted.

But I still don't get any e-mail links to verify my account. I've tried to resend a couple of times from the Android app and from the portably installed version on Windows. I've also created a second account without any luck to be able to verify.

more options

Make sure that you allow cookies for the accounts.firefox.com domain if you aren't allowing cookies generally or use the 'Ask me' cookie setting.

more options

I know. That's what I found out when I enabled all third party cookies like I mentioned in my reply to my own post.

But it still leaves me with the problem that e-mail verifications are never sent to me. Quite an important part of making Sync work...