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Tabs are labelled (Untitled) when Firefox is launched or a new tab is selected and no content appears

Firefox
cor-el одговорено
NevWebb
NevWebb

I downloaded myheritage.com software which automatically and without my consent changed my default browser from firefox to it's own. I changed the default back but I still can not connect to internet with firefox. The openning tab is labelled (Untitled) and clicking on further tabs produces the same. Also, none of the features - search etc work, all lead to same blank, contentless (Untitled) tab Updating firefox has had no effect

I downloaded myheritage.com software which automatically and without my consent changed my default browser from firefox to it's own. I changed the default back but I still can not connect to internet with firefox. The openning tab is labelled (Untitled) and clicking on further tabs produces the same. Also, none of the features - search etc work, all lead to same blank, contentless (Untitled) tab Updating firefox has had no effect

Сви одговори (4)

cor-el
cor-el
  • Модератор

Одабрано решење

Your More system details list shows the XULRunner 1.9.1 extension, known malware.

See /questions/743526 and /questions/749007

NevWebb
NevWebb Власник питања

Thanks cor-el, I downloaded MalwareBytes and discovered 8 of the little monsters! Since removing and re-installing, firefox now seems to work perfectly. Thanks again for the trouble you took, N

Kiwi2
Kiwi2

No that didn't help- the myheritage.com still comes up as my search browser- running the malbites did not show any malicious cookies- I also downloaded REvo uninstaller and that didn't work. I deleted any cookies from my heritage.com but I still have it in my toolbar

cor-el
cor-el
  • Модератор

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See: also: