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configuring SMTP for two email accounts
Any thoughts on this will be very much appreciated. I have 2 email accounts with Yahoo and am using Thunderbird to access them. It used to work properly, but now I can receive emails on both accounts, but can only send emails on one of them. The other account gives me the error message: "Sending of the message failed. An error occurred while sending email. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again." When I then look at the SMTP user name, it shows the name for the other account. When I change that user name to the correct name, I can then send emails on that account, but the process also changes the user name in the second account, such that it no longer allows sending emails. In other words, when I go to 'account settings' and set the SMTP user name for account 1, then go to account 2 settings, I find that the account 1 user name shows up. If I then change the account 2 user name and go back to look at the settings for account 1, I find that the SMTP user name in account 1 has changed to the same as I just changed in account 2. Additional info: Prior to this problem, I had gone into my emails on the Yahoo website and changed the password on both accounts. When I then opened Thunderbird it asked me for the new passwords for each account, as it normally does, and everything looked fine until I tried to send using the one account. Thanks for any thoughts.
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This problem is caused by Thunderbird reusing existing outgoing server settings that may already exist for the same server (but different username) when setting up a new account. Thunderbird doesn't tell you those settings are being shared across multiple accounts nor gives you the option to create new separate outgoing server settings specific to the new account during the account setup process, and hence you end up changing the outgoing server settings for all the accounts sharing those settings every time you change the settings for one of the accounts…
You may create and manage multiple outgoing server settings for the same server, but cannot do it from within the main account settings. You have to do that from a separate Outgoing Server (SMTP) Settings pane you may open by selecting the corresponding option at the bottom of the list of accounts in Account Settings. The following article has a screenshot that shows the SMTP settings pane:
https://support.mozilla.org/kb/cannot-send-messages
You can add there as many settings for the same outgoing server as you want, with each entry having its own username, and then assign the right outgoing server settings to each account in the main account settings.