Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Wrong "to" and "from" fields in compose window when replying to a forward/alias email

  • 4 одговорa
  • 0 има овај проблем
  • 18 прегледа
  • Последњи одговор послао EQ

more options

SETUP: I check multiple gmail accounts from Thunderbird via IMAP: bills@gmail.moc personal@gmail.moc business@gmail.moc

I also have a couple forwarding setups: contact@mybusiness.moc -> business@gmail.moc (this domain is managed by google and google does the forwarding) oldaddress@gmail.moc -> bills@gmail.moc (I set this to forward through the gmail web interface; I don't check this old address directly)

I try to keep my setup simple. I don't do any folder sorting; I just keep messages in "inbox" until I archive it. I don't have any plugins. I don't have any identities other than what is made with each account. I am updated to the latest TB version, 102.12.0 (64-bit).


PROBLEM:

  1. 1:

I send an email from personal@gmail.moc to contact@mybusiness.moc. The message eventually arrives in the inbox of business@gmail.moc. When I reply to this message (reply or reply all), a compose window opens with: From = personal@gmail.moc To = contact@mybusiness.moc

These should be: From = business@gmail.moc To = personal@gmail.moc

I get the expected behavior when: I send from someone else's account external@gmail.moc to my contact@mybusiness.moc. I send from personal@gmail.moc to business@gmail.moc. (This result is important.)


  1. 2:

I get a similar problem when I send an email from personal@gmail.moc to oldaddress@gmail.moc. I eventually get the message at bills@gmail.moc. When I click reply, the compose window shows: From = personal@gmail.moc To = oldaddress@gmail.moc

These should be: From = bills@gmail.moc To = personal@gmail.moc


DISCUSSION: It seems that when a message is forwarded to another address AND Thunderbird has BOTH the originator account and the recipient account, a reply to that message picks up the wrong FROM and TO fields. When testing this setup, I initially thought the problem was more widespread affecting external accounts too but now I see that it is only if the same instance of TB has both accounts. I suppose as it is, this isn't a big problem as I don't actually send messages to myself. I only did this for testing and it confused me for a while.

I have seen a couple other posts mention this problem. The suggested solution is to configure identities but this /has/ to be a bug that should be resolved. It doesn't make sense that it would work like this.


RELATED: Errors populating To, From, and Reply-To fields on replies https://support.mozilla.org/en-US/questions/1239772

How can I reply to the sender instead of replying to my alias I got the email from? https://support.mozilla.org/en-US/questions/1370144

SETUP: I check multiple gmail accounts from Thunderbird via IMAP: bills@gmail.moc personal@gmail.moc business@gmail.moc I also have a couple forwarding setups: contact@mybusiness.moc -> business@gmail.moc (this domain is managed by google and google does the forwarding) oldaddress@gmail.moc -> bills@gmail.moc (I set this to forward through the gmail web interface; I don't check this old address directly) I try to keep my setup simple. I don't do any folder sorting; I just keep messages in "inbox" until I archive it. I don't have any plugins. I don't have any identities other than what is made with each account. I am updated to the latest TB version, 102.12.0 (64-bit). PROBLEM: #1: I send an email from personal@gmail.moc to contact@mybusiness.moc. The message eventually arrives in the inbox of business@gmail.moc. When I reply to this message (reply or reply all), a compose window opens with: From = personal@gmail.moc To = contact@mybusiness.moc These should be: From = business@gmail.moc To = personal@gmail.moc I get the expected behavior when: I send from someone else's account external@gmail.moc to my contact@mybusiness.moc. I send from personal@gmail.moc to business@gmail.moc. (This result is important.) #2: I get a similar problem when I send an email from personal@gmail.moc to oldaddress@gmail.moc. I eventually get the message at bills@gmail.moc. When I click reply, the compose window shows: From = personal@gmail.moc To = oldaddress@gmail.moc These should be: From = bills@gmail.moc To = personal@gmail.moc DISCUSSION: It seems that when a message is forwarded to another address AND Thunderbird has BOTH the originator account and the recipient account, a reply to that message picks up the wrong FROM and TO fields. When testing this setup, I initially thought the problem was more widespread affecting external accounts too but now I see that it is only if the same instance of TB has both accounts. I suppose as it is, this isn't a big problem as I don't actually send messages to myself. I only did this for testing and it confused me for a while. I have seen a couple other posts mention this problem. The suggested solution is to configure identities but this /has/ to be a bug that should be resolved. It doesn't make sense that it would work like this. RELATED: Errors populating To, From, and Reply-To fields on replies https://support.mozilla.org/en-US/questions/1239772 How can I reply to the sender instead of replying to my alias I got the email from? https://support.mozilla.org/en-US/questions/1370144

Сви одговори (4)

more options

Do you have any identities defined other than an account's default?

more options

I don't have any identities other than what is made with each account.

more options

Just to be safe, I suggest reviewing all three SMTP servers to verify that each is assigned to the proper account. For what you posted, there should be six servers defined - three for incoming and three for outgoing and each assigned accordingly.

more options

Under the settings of each account, I see at the bottom "outgoing server (SMTP)". Each account uses separate and the appropriate accounts for sending.

For incoming, I use IMAP. On the "Server Settings" tab of each account, separate and the appropriate accounts are used for accessing the IMAP servers.