Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Thunderbird 78.4.3 multiple issues - it opens to a blank white page. SOLVED by disabling HWA

  • 1 одговор
  • 1 има овај проблем
  • 14 прегледа
  • Последњи одговор послао RichM64

more options

Since upgrading to TB 78.4.3, I have the following issues: 1 - when I start TB, it opens to a blank white page. If I minimize and restore, the gui comes back. BUT. . . 2 - Nothing works. I cannot open any of my email folders; I can click on menu bar items, but none of them open. I can't access options, if I click on "About Thunderbird" the info box opens, but is blank white.

I tried starting with add-ons disabled, which worked briefly, then went back to above. I tried making the disabled add-ons permanently disabled, with no success. I have tried uninstalling and reinstalling TB. I've made no other changes to my computer any time recently, and I don't know what else to do.

Please, help! And thanks in advance for any help from anyone!

Since upgrading to TB 78.4.3, I have the following issues: 1 - when I start TB, it opens to a blank white page. If I minimize and restore, the gui comes back. BUT. . . 2 - Nothing works. I cannot open any of my email folders; I can click on menu bar items, but none of them open. I can't access options, if I click on "About Thunderbird" the info box opens, but is blank white. I tried starting with add-ons disabled, which worked briefly, then went back to above. I tried making the disabled add-ons permanently disabled, with no success. I have tried uninstalling and reinstalling TB. I've made no other changes to my computer any time recently, and I don't know what else to do. Please, help! And thanks in advance for any help from anyone!

Измењено од стране Wayne Mery

Изабрано решење

Edit to original post. I have found that if I click on something (let's say the options button in the menu bar), then minimize and restore, that the options screen has opened up. If I then click on the vertical scroll bar, minimize and restore, the page shifts. Using this method, I tried turning off hardware acceleration as I'd seen in another post about white screens.

And it appears that I forgot to restart after disabling hardware acceleration. Disabling HW acceleration has solved my problem.

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (1)

more options

Одабрано решење

Edit to original post. I have found that if I click on something (let's say the options button in the menu bar), then minimize and restore, that the options screen has opened up. If I then click on the vertical scroll bar, minimize and restore, the page shifts. Using this method, I tried turning off hardware acceleration as I'd seen in another post about white screens.

And it appears that I forgot to restart after disabling hardware acceleration. Disabling HW acceleration has solved my problem.