Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

I had to reset my laptop, which had firefox account, syncronised to my phone and tablet. Syncronisation code does not work.

  • 6 одговора
  • 2 имају овај проблем
  • 101 преглед
  • Последњи одговор послао the-edmeister
  • Архивирано

I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.

I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.

Сви одговори (6)

Are you connecting to Sync on the web? https://accounts.firefox.com/signin

Are you getting the authorization via that laptop? Or are you using a code you got from a different device?

i connect to sync on the web and get authorisation via mail in my inbox.

i mean authorisation code via mail in my inbox

jvereecke said

i mean authorisation code via mail in my inbox

On the same device?

If so, are you doing a copy and paste of that code? Or are you typing it in?

tried both none works

Please file a Bug report here to get the attention of a Sync Mozilla developer to help you further: https://bugzilla.mozilla.org/

https://developer.mozilla.org/en/Bug_writing_guidelines