Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

upgrade deleted my passwords

  • 1 одговор
  • 2 имају овај проблем
  • 4 прегледа
  • Последњи одговор послао Scribe

more options

Firefox did an automatic update and deleted my bookmarks and passwords. I was able to recover my bookmarks from an archive in the TEMP directory. I have not found a way to recovery my passwords. Firefox did not create a folder on my desktop of the prior profile. Is there a way to recover my password. This is quite upsetting. I have used Firefox for many years and this is the first time I have experience this failure. The lost of these passwords will cause me considerable frustration. Please let me know if there is some way to recover the deleted files. I did not see anything in the Recycle Bin. I also started in SafeMode and did not see any change.

Thanks

Firefox did an automatic update and deleted my bookmarks and passwords. I was able to recover my bookmarks from an archive in the TEMP directory. I have not found a way to recovery my passwords. Firefox did not create a folder on my desktop of the prior profile. Is there a way to recover my password. This is quite upsetting. I have used Firefox for many years and this is the first time I have experience this failure. The lost of these passwords will cause me considerable frustration. Please let me know if there is some way to recover the deleted files. I did not see anything in the Recycle Bin. I also started in SafeMode and did not see any change. Thanks

Сви одговори (1)

more options

Hi, sorry about that, it shouldn't have happened. Please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.