Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

how come all of a sudden I cant use a product I have always used when I'm on mozilla firefox

  • 2 одговорa
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао the-edmeister

more options

For the past few years, I have used Fast Connect, a service through comcast and http://whiteskyservices.com/. Been using mozilla firefox as my internet browser. Now all of a sudden, When i click on fast connect to get to something I want and need. Now Im being asked to install a new browser extension to enable my protection. click ok and follow the install instructions provided by your browser. I click ok and get next step install the fcps extension for firefox. I click install and get a message saying servies.whiteskyservices.com...firefox prevented this site from asking you to install software on your computer...allow. I click allow and i still get denied. How come all of a sudden this is happening.

For the past few years, I have used Fast Connect, a service through comcast and http://whiteskyservices.com/. Been using mozilla firefox as my internet browser. Now all of a sudden, When i click on fast connect to get to something I want and need. Now Im being asked to install a new browser extension to enable my protection. click ok and follow the install instructions provided by your browser. I click ok and get next step install the fcps extension for firefox. I click install and get a message saying servies.whiteskyservices.com...firefox prevented this site from asking you to install software on your computer...allow. I click allow and i still get denied. How come all of a sudden this is happening.

Сви одговори (2)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

kelavagan said

... I click ok and get next step install the fcps extension for firefox. I click install and get a message saying servies.whiteskyservices.com...firefox prevented this site from asking you to install software on your computer...allow. I click allow and i still get denied. How come all of a sudden this is happening.

Sounds like they may be trying to install an unverified / unsigned extension. https://wiki.mozilla.org/Addons/Extension_Signing#Timeline