Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Complete Reset Saved Passwords/Master Password

  • 3 одговорa
  • 1 има овај проблем
  • 6 прегледа
  • Последњи одговор послао user01229325

JonJenkins
JonJenkins
more options

Can someone tell me which files I have to delete to completely reset the password system:

Thunderbird has completely broken and I cannot access any of my accounts; I was using a Master Password to manage my passwords but it has crashed and I can not

- see saved passwords (error: Timestamp: 21/04/2015 9:27:01 PM; Error: this._storage is null; Source File: resource://gre/components/nsLoginManager.js) Line: 284 - reset or set a Master Password (no error just message :unable to change Master Password)


Error Console gives the following for manual access to each account:

Timestamp: 21/04/2015 9:24:37 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323

On startup I get the following for each account:

Timestamp: 21/04/2015 9:25:35 PM Error: [Exception... "Initialization failed'Initialization failed' when calling method: [nsILoginManagerStorage::init]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://gre/components/nsLoginManager.js :: LoginManager.prototype._storage :: line 98" data: no] Source File: resource://gre/components/nsLoginManager.js Line: 98

Timestamp: 21/04/2015 9:25:35 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323

Can someone tell me which files I have to delete to completely reset the password system: Thunderbird has completely broken and I cannot access any of my accounts; I was using a Master Password to manage my passwords but it has crashed and I can not - see saved passwords (error: Timestamp: 21/04/2015 9:27:01 PM; Error: this._storage is null; Source File: resource://gre/components/nsLoginManager.js) Line: 284 - reset or set a Master Password (no error just message :unable to change Master Password) Error Console gives the following for manual access to each account: Timestamp: 21/04/2015 9:24:37 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323 On startup I get the following for each account: Timestamp: 21/04/2015 9:25:35 PM Error: [Exception... "Initialization failed'Initialization failed' when calling method: [nsILoginManagerStorage::init]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://gre/components/nsLoginManager.js :: LoginManager.prototype._storage :: line 98" data: no] Source File: resource://gre/components/nsLoginManager.js Line: 98 Timestamp: 21/04/2015 9:25:35 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323

Сви одговори (3)

user01229325
user01229325
more options

This article tells you how to reset the master password if it is forgotten. A side effect of this reset is that saved email passwords are erased.

http://kb.mozillazine.org/Master_password

JonJenkins
JonJenkins Власник питања
more options

Hi Airmail,

Thanks for the reply; unfortunately this did not work either :-(

The problem persists. I did get the following error message in the Console:

[object ChromeWindow] Login Manager: Removing all logins Login Manager: No alternate nsILoginManagerStorage registered PwMgr cryptoSDR: Initializing key3.db with default blank password. PwMgr mozStorage: Initialization failed: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/components/storage-mozStorage.js :: LoginManagerStorage_mozStorage.prototype._crypto :: line 67" data: no] Login Manager: Initialization of storage component failed: {} Timestamp: 22/04/2015 5:58:04 AM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 295

Измењено од стране JonJenkins

user01229325
user01229325
more options

I am not sure what all that means or what to tell you to do from here. Maybe someone else will come along with a suggestion.