Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Firefox won't fully open, won't quit or force quit, and won't let computer shut down.

FredMcD одговорено
stewr2

No screen, so I can't start in safe mode; won't quit; won't force quit; won't let me uninstall the app; won't allow the computer to restart because the app is supposedly "open"

No screen, so I can't start in safe mode; won't quit; won't force quit; won't let me uninstall the app; won't allow the computer to restart because the app is supposedly "open"

Сви одговори (1)

Rebooting the computer should close everything.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?